Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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PepperDash
PepperDash presents a sophisticated audiovisual operations platform designed for enterprise use, integrating device management, scheduling, signage, and standardized systems into a singular comprehensive toolkit. This platform features the PepperDash Portal, a software-as-a-service (SaaS) offering that enables organizations to establish AV technology standards, implement them on a large scale, oversee AV hardware from a single interface, and ensure compliance across various systems. The unified device management component facilitates the configuration, firmware updates, compliance tracking, and remote troubleshooting of AV and IoT devices, whether they are located on-premises or hosted in the cloud. Additionally, the Connect module enhances scheduling and signage processes by aligning calendar systems with room-control processors, which allows for functionalities like walk-up reservations, brand-specific signage, navigation assistance, and effortless “one-button start” experiences in meeting rooms. Furthermore, the open-source Essentials framework introduces a plug-in architecture tailored for Crestron control systems, significantly standardizing and extending programming, servicing, and maintenance practices. This level of integration and functionality positions PepperDash as a leader in the audiovisual management space, catering to the evolving needs of modern organizations.
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Consul
Managing a business often feels overwhelming due to the sheer volume of coordination required. The influx of emails accumulates, time dedicated to scheduling disrupts focused work, and important follow-ups can easily be overlooked. Enter Consul, an innovative AI executive assistant designed to alleviate these challenges. It adapts to your specific preferences, organizes your inbox, oversees your calendar, and ensures everything progresses smoothly without the need for constant supervision.
Once integrated with Gmail, Google Calendar, Outlook, and other tools, Consul springs into action right away. It analyzes new emails, identifies what is urgent, and categorizes everything in an organized manner. For replies that are needed, it composes responses that reflect your unique writing style, avoiding the typical robotic tone of standard AI-generated messages. You simply review the drafts, hit send, and continue with your day.
Scheduling is entirely automated. You only need to set your booking preferences once, and then Consul takes charge. It interacts with all attendees, manages time zone differences, prevents scheduling conflicts, and dispatches calendar invitations, all without requiring any effort from you. It seamlessly integrates with any calendar system you choose, making it a versatile solution for busy professionals. With Consul, you can reclaim your time and focus on what truly matters.
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