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Average Ratings 0 Ratings
Description
ParaBill stands out as the inaugural commercially available Open Source Billing and Customer Care solution, catering to traditional telecom and communication services alongside content-based charging models. We offer a variety of services customized to meet your specific requirements, including training, feature development, and installation and configuration assistance. Initially, development faced delays due to market dynamics, leading to a transition of ownership in 2006 from Parabell AB back to the original developers. This shift was aimed at ultimately releasing ParaBill as an Open Source platform, and in May 2006, the first public version of ParaBill was successfully launched as an Open Source solution, marking a significant milestone in its evolution. The release not only enhanced accessibility for users but also fostered a collaborative community to further improve the software.
Description
Es el momento ideal para revolucionar tus procedimientos y enriquecer la experiencia de tus usuarios. Helppeople te ofrece una plataforma segura y sencilla que facilita la gestión y automatización de tus procesos. Mejora la eficiencia de tus operaciones, disminuye los tiempos de respuesta y accede a toda la analítica necesaria para decisiones rápidas y efectivas. Supervisa todos los activos tecnológicos de tu empresa y reduce el riesgo de eventos irreversibles. Además, puedes gestionar y optimizar el proceso de contratación en todas las áreas de tu organización, asegurando así un flujo de trabajo más ágil y eficiente. Esto no solo optimiza recursos, sino que también potencia la productividad de tu equipo.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0.01 one-time payment
Free Trial
Free Version
Pricing Details
$4.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Linecast Interactive
Founded
1999
Country
Sweden
Website
www.parabill.net
Vendor Details
Company Name
helppeople
Founded
2000
Country
Colombia
Website
helppeoplecloud.com
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management