helppeople Cloud Description

Es el momento ideal para revolucionar tus procedimientos y enriquecer la experiencia de tus usuarios. Helppeople te ofrece una plataforma segura y sencilla que facilita la gestión y automatización de tus procesos. Mejora la eficiencia de tus operaciones, disminuye los tiempos de respuesta y accede a toda la analítica necesaria para decisiones rápidas y efectivas. Supervisa todos los activos tecnológicos de tu empresa y reduce el riesgo de eventos irreversibles. Además, puedes gestionar y optimizar el proceso de contratación en todas las áreas de tu organización, asegurando así un flujo de trabajo más ágil y eficiente. Esto no solo optimiza recursos, sino que también potencia la productividad de tu equipo.

helppeople Cloud Alternatives
NinjaOne Reviews
NinjaOne
(6033 Ratings)
NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.
Learn more
Sendbird Reviews
Sendbird
(166 Ratings)
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET. Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
Learn more
Finantix Reviews
Finantix
Los elementos de Finantix están diseñados para ser utilizados en múltiples canales de ventas y están centrados en los procesos. Ofrecen la flexibilidad y la capacidad necesarias para que las instituciones financieras puedan enfocarse en atender mejor a sus clientes y aumentar sus ventas. Estos componentes de Finantix están dirigidos especialmente a instituciones de tamaño medio y grande, abarcando todos los sectores del ámbito financiero. Proporcionan herramientas efectivas que permiten a los asesores bancarios optimizar su eficiencia y la calidad del servicio brindado. Además, adaptan los procesos a cada canal mediante herramientas de gestión de flujo, lo que permite la automatización de procedimientos estándar y la personalización según el canal, el cliente y el segmento en la estrategia financiera. Esto resulta en un enfoque más alineado con las necesidades específicas de cada cliente y en una mejora continua de la experiencia del usuario.
Learn more
KMS Lighthouse Reviews
KMS Lighthouse
(4 Ratings)
Call centers face a significant challenge in providing the correct answers to customers' questions at the right time. Providing the right answers at the right time is crucial to the customer experience. Knowledge management can assist you in illuminating your path. Any question, at any time, from any device, can be answered. Lighthouse simplifies information discovery and cuts training and onboarding time in half. The Lighthouse call center knowledge database assists call center agents in expediting calls while avoiding inaccuracies.
Learn more

Pricing

Pricing Starts At:
$4.99 per user per month

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
helppeople
Year Founded:
2000
Headquarters:
Colombia
Website:
helppeoplecloud.com

Media

Play Video helppeople Cloud Screenshot 1
Recommended Products
99.99% Uptime for MySQL and PostgreSQL Databases Icon
99.99% Uptime for MySQL and PostgreSQL Databases

Sub-second maintenance. 2x read/write performance. Built-in vector search for AI apps.

Cloud SQL Enterprise Plus delivers near-zero downtime with 35 days of point-in-time recovery. Supports MySQL, PostgreSQL, and SQL Server.
Start Free

Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support

helppeople Cloud Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

helppeople Cloud User Reviews

Write a Review
  • Previous
  • Next