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Description
Papyrus Omni-Channel operations involve conversations that span various channels, devices, enterprises, and timeframes, ensuring a seamless and connected experience for managing both incoming and outgoing communications. Each interaction with a customer across different touchpoints is linked to an adaptive case that monitors the complete conversation journey, allowing customers to start an interaction on one channel and complete it on another. The Papyrus CCM Platform is leveraged by some of the largest corporations globally to enhance efficiency and drive digital transformation, having successfully undergone field tests in diverse scenarios over the years. This solution empowers the creation of any type of outgoing business communication and can generate documents of varying complexities all within a single platform. Papyrus Software equips businesses with the capability to deliver various types of documents through both digital and traditional channels while incorporating an integrated feedback mechanism. Moreover, templates are adjusted to match the target channel only at the point of distribution, ensuring optimal presentation and relevance. By facilitating this flexibility, businesses can maintain a more cohesive relationship with their customers.
Description
zPaper assists healthcare entities in merging conventional and digital communication methods, ensuring that documents are integrated into the comprehensive patient profiles available in Salesforce®. Enhance the complete lifecycle of healthcare documentation with our zDocument360 platform, which offers versatile, tailored solutions. Effortlessly receive and securely store documents and information from various sources such as scanning, faxing, emailing, web forms, and community interactions directly within Salesforce. Automatically generate documents, Visualforce pages, and interactive forms with auto-generated barcodes to facilitate seamless inbound return routing. Utilize zPaper's rules engine to automate both document management and operational workflows.
Efficiently split, index, and annotate documents in a cohesive Salesforce environment while maintaining the original files' integrity.
Additionally, achieve valuable operational insights through advanced reporting and auditing features. Our platform ensures sensitive data is safeguarded, as it is both HITRUST CSF Certified and compliant with HIPAA regulations, making it a reliable choice for healthcare organizations. This commitment to security and efficiency strengthens the overall trust in digital healthcare solutions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISIS Papyrus America
Founded
1988
Country
Austria
Website
www.isis-papyrus.com
Vendor Details
Company Name
zPaper
Country
United States
Website
www.zpaper.com
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control