Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.
Description
vFound Parcels is an innovative, web-based mailroom management solution tailored for various settings, including apartment complexes, university mailrooms, corporate offices, coworking environments, hotels, and multi-tenant properties. The system allows staff to effortlessly scan barcodes or take pictures of delivery labels, verify recipient information and tracking details, assign storage locations, and send notifications to recipients via email. Each recipient has access to a personalized pickup portal where they can check their pending parcels, utilize collection codes, defer reminders, establish hold dates, or give permission for someone else to collect their items. Additionally, staff can oversee a real-time pickup queue, capture signatures and optional images at pickup, print both parcel and shelf labels, monitor shelf space usage, document outgoing courier transfers, and execute signed delivery rounds. The platform also offers robust reporting features and CSV export capabilities, enabling teams to analyze parcel influx and collections effectively. Running entirely in a web browser, vFound Parcels integrates with other vFound solutions, maintaining a shared directory and workspace; it is designed specifically for managing parcel intake and transfers, rather than facilitating courier bookings or postage purchases. This comprehensive approach enhances operational efficiency while improving the overall experience for both staff and recipients.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Apple Calendar
No
Cloudbeds
No
Google Calendar
No
Google Chat
No
Microsoft Entra ID
No
Microsoft Outlook
No
Microsoft Teams
No
Model Context Protocol (MCP)
No
OfficeRnD Flex
No
Slack
No
Integrations
Apple Calendar
Yes
Cloudbeds
Yes
Google Calendar
Yes
Google Chat
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
OfficeRnD Flex
Yes
Slack
Yes
Pricing Details
$299 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$900/venue/year
The price is $900 per venue per year ($75/month equivalent), billed annually. Self-serve pricing covers up to three venues per account and includes unlimited parcels, team members and storage. There is no free plan. The 14-day trial requires a valid card; the annual charge begins after the trial unless canceled beforehand. Enterprise pricing includes an annual fee and a one-time setup fee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Excercio
Founded
2000
Country
United States
Website
paklog.excercio.com
Vendor Details
Company Name
Naltyx Data and Marketing Consulting
Country
Canada
Website
vfound.io/package-management-software
Product Features
Mailroom Management
Barcode Scanning
Yes
CASS Certified
No
Duplicate Management
No
Graphical Mail Piece Designer
Yes
Intelligent Mail Support
Yes
Job Management
Yes
PAVE Certified Presorting
No
Package Tracking
Yes
Signature Capture
Yes
Product Features
Mailroom Management
Barcode Scanning
No
CASS Certified
No
Duplicate Management
No
Graphical Mail Piece Designer
No
Intelligent Mail Support
No
Job Management
No
PAVE Certified Presorting
No
Package Tracking
No
Signature Capture
No