Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.

Description

WTS is an innovative cloud-based tracking system designed to monitor incoming mail from the moment it arrives at your facility until it reaches the final recipient, ensuring both reliability and full transparency throughout the process. Users can easily record and label incoming items by utilizing barcode scanning through a provided handheld device. Upon scanning, a notification email is dispatched to inform the intended recipient of their mail's arrival. The system can be accessed via a web portal on any computer at any time, allowing users to check the status, including time and location details. A signature is collected upon delivery to verify receipt of the package. Having a comprehensive view of your internal delivery workflow is crucial for prompt responses to inquiries. WTS not only helps locate packages but also allows users to trace their entire movement history via either desktop or mobile applications. This enables mailroom staff to minimize the time spent on resolving Proof of Delivery conflicts while equipping them with the necessary tools to manage the entire chain of custody effectively. With WTS, you can expect improved reliability, consistent service levels, and enhanced satisfaction among your customers. Additionally, this streamlined approach can significantly boost overall operational efficiency and contribute to a more organized mailroom environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$299 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Excercio

Founded

2000

Country

United States

Website

paklog.excercio.com

Vendor Details

Company Name

Quadient

Founded

2015

Country

United States

Website

www.quadient.com

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer Yes 
Intelligent Mail Support Yes 
Job Management Yes 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

Alternatives

Alternatives

Mailroom Reviews

Mailroom

TSC Business Solutions
Quadient WTS Reviews

Quadient WTS

Quadient