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Average Ratings 0 Ratings

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ease
features
design
support

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Description

PagerTree is a cloud-based platform for managing incidents and on-call alerts, created to assist teams in swiftly and effectively addressing operational challenges. By consolidating alerts from various monitoring tools, it ensures that the correct responders are notified automatically through customizable on-call schedules, layered escalation processes, and smart routing rules. The platform offers real-time notifications via push notifications, emails, SMS, voice calls, chatbots, and mobile applications, guaranteeing prompt delivery of incidents to the designated team members. With PagerTree, organizations can establish simple on-call rotations and enhance their systems with escalation policies while monitoring performance through integrated analytics dashboards. Its sophisticated routing and notification protocols enable teams to align alerts with specific criteria, reduce unnecessary noise, and focus on urgent incidents, which ultimately lessens alert fatigue and enhances the accuracy of responses. Moreover, PagerTree's user-friendly interface allows for easy adjustments to notification preferences, promoting a more efficient incident management workflow.

Description

Tailor your business policies to align with your operational landscape while enabling notifications through SMS or email in accordance with your escalation protocols to designated contacts. Define your business hours to accommodate variations in escalation procedures and plan for potential outages. Enjoy fully customizable notification preferences that can be adjusted to suit your specific needs and frequency requirements. opEvents offers a unified logging solution that serves operational, compliance, and auditing needs. It facilitates comprehensive management of logs from various sources, including NMIS, applications, active directory, devices, and cloud systems, all within a centralized storage framework. Enhance your network event analysis by incorporating logs from diverse origins. Utilize suppression and highlighting mechanisms to ensure that only pertinent events initiate alerts. Both stateless and stateful events can be processed, with the flexibility to associate them with specific nodes. Additionally, a set of normalized node attributes is extracted and applied to each event for improved clarity and management. This robust configuration ensures optimal responsiveness and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Auvik
Datadog
Dynatrace
Echoes
Freshdesk
Grafana Cloud
HetrixTools
Jira
Jotform
Microsoft Outlook
Microsoft System Center
Microsoft Teams
SolarWinds Pingdom
Splunk AppDynamics
StatusDrift
StatusGator
Twilio
UptimeRobot
Workplace from Meta
Zabbix

Integrations

Auvik
Datadog
Dynatrace
Echoes
Freshdesk
Grafana Cloud
HetrixTools
Jira
Jotform
Microsoft Outlook
Microsoft System Center
Microsoft Teams
SolarWinds Pingdom
Splunk AppDynamics
StatusDrift
StatusGator
Twilio
UptimeRobot
Workplace from Meta
Zabbix

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

$649 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PagerTree

Country

United States

Website

pagertree.com

Vendor Details

Company Name

Opmantek

Founded

2010

Country

United States

Website

opmantek.com/opevents-centralized-log-and-event-management/

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

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