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Description
PagerTree is a cloud-based platform for managing incidents and on-call alerts, created to assist teams in swiftly and effectively addressing operational challenges. By consolidating alerts from various monitoring tools, it ensures that the correct responders are notified automatically through customizable on-call schedules, layered escalation processes, and smart routing rules. The platform offers real-time notifications via push notifications, emails, SMS, voice calls, chatbots, and mobile applications, guaranteeing prompt delivery of incidents to the designated team members. With PagerTree, organizations can establish simple on-call rotations and enhance their systems with escalation policies while monitoring performance through integrated analytics dashboards. Its sophisticated routing and notification protocols enable teams to align alerts with specific criteria, reduce unnecessary noise, and focus on urgent incidents, which ultimately lessens alert fatigue and enhances the accuracy of responses. Moreover, PagerTree's user-friendly interface allows for easy adjustments to notification preferences, promoting a more efficient incident management workflow.
Description
Tailor your business policies to align with your operational landscape while enabling notifications through SMS or email in accordance with your escalation protocols to designated contacts. Define your business hours to accommodate variations in escalation procedures and plan for potential outages. Enjoy fully customizable notification preferences that can be adjusted to suit your specific needs and frequency requirements. opEvents offers a unified logging solution that serves operational, compliance, and auditing needs. It facilitates comprehensive management of logs from various sources, including NMIS, applications, active directory, devices, and cloud systems, all within a centralized storage framework. Enhance your network event analysis by incorporating logs from diverse origins. Utilize suppression and highlighting mechanisms to ensure that only pertinent events initiate alerts. Both stateless and stateful events can be processed, with the flexibility to associate them with specific nodes. Additionally, a set of normalized node attributes is extracted and applied to each event for improved clarity and management. This robust configuration ensures optimal responsiveness and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Auvik
Datadog
Dynatrace
Echoes
Freshdesk
Grafana Cloud
HetrixTools
Jira
Jotform
Microsoft Outlook
Integrations
Auvik
Datadog
Dynatrace
Echoes
Freshdesk
Grafana Cloud
HetrixTools
Jira
Jotform
Microsoft Outlook
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
$649 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PagerTree
Country
United States
Website
pagertree.com
Vendor Details
Company Name
Opmantek
Founded
2010
Country
United States
Website
opmantek.com/opevents-centralized-log-and-event-management/
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Log Management
Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs