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Description
PagerTree is a cloud-based platform for managing incidents and on-call alerts, created to assist teams in swiftly and effectively addressing operational challenges. By consolidating alerts from various monitoring tools, it ensures that the correct responders are notified automatically through customizable on-call schedules, layered escalation processes, and smart routing rules. The platform offers real-time notifications via push notifications, emails, SMS, voice calls, chatbots, and mobile applications, guaranteeing prompt delivery of incidents to the designated team members. With PagerTree, organizations can establish simple on-call rotations and enhance their systems with escalation policies while monitoring performance through integrated analytics dashboards. Its sophisticated routing and notification protocols enable teams to align alerts with specific criteria, reduce unnecessary noise, and focus on urgent incidents, which ultimately lessens alert fatigue and enhances the accuracy of responses. Moreover, PagerTree's user-friendly interface allows for easy adjustments to notification preferences, promoting a more efficient incident management workflow.
Description
Members can receive alerts instantly through various methods, including Push Notifications, Text Messages, E-mails, and Automated Phone Calls. They have the option to specify when they are not available either via a real-time toggle or by submitting a schedule of unavailable dates. When the app is closed, your smartphone will automatically start streaming live radio content, functioning seamlessly like a traditional pager. Who's Responding enhances pager capabilities by allowing members to communicate their responses through the app or by dialing a toll-free number. The PTT feature empowers users to engage in live voice conversations, effectively transforming their phones into two-way radios, with each spoken segment being recorded for later playback. Additionally, the mapping functionality provides members with turn-by-turn navigation to their chosen destinations, complete with voice guidance similar to that of a vehicle's GPS system. This comprehensive suite of features ensures that members stay connected and informed, regardless of their circumstances.
API Access
Has API
API Access
Has API
Integrations
Auvik
Cronitor
Dynatrace
Freshservice
Healthchecks.io
HetrixTools
Honeybadger
Hyperping
Jira
LogicMonitor
Integrations
Auvik
Cronitor
Dynatrace
Freshservice
Healthchecks.io
HetrixTools
Honeybadger
Hyperping
Jira
LogicMonitor
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
$600 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PagerTree
Country
United States
Website
pagertree.com
Vendor Details
Company Name
Fluent Information Management Systems
Country
Canada
Website
www.whosresponding.com
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Fire Department
Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
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