Alternatives to Who's Responding

Why struggle with large providers like Twilio, where response times to support requests can feel endless? At Signalmash, we’re more than just another CPaaS provider. Our commitment is to deliver top-tier CPaaS support. With us, your developers gain access to shared Slack channels with our team for quick assistance, and you’re always welcome to reach out directly to our CEO. Our real-time, high-quality support means faster development and empowers you to offer outstanding service to your customers. Our SMS services include: - SMS API - SMS CPaaS - SMS UCaaS - SMS no-code sending platform - 10DLC campaign support - Short code SMS - Toll-free SMS Voice services available: - Contact center telecoms - Voice termination - Voice origination - Local numbers - Short code numbers - Toll-free numbers - SIP Trunking Our No-code telecoms solutions: - UCaaS for SMS - CCaaS for call management - AI-driven solutions Signalmash – get unmatched support every step of the way. Schedule a call with us today for expert guidance!

Code3 Strategist helps you use data effectively to improve your agency’s resilience and future-readiness, by helping you answer three questions: • What Is? - easily build custom reports that provide sophisticated analyses of every aspect of current and historical operations—improving efficiency and effectiveness for performance monitoring, quality improvement, budget justification and accreditation. • What Next? – Analyze historical growth and build well-supported and -documented scenarios for future workload based on anticipated changes in your service area. • What If? – evaluate alternate deployment models with precise simulation tools to identify effective strategies for handling current challenges and anticipated growth: new/relocated stations, apparatus placement, staffing, scheduling/peak units, cross-staffing, auto/mutual aid, detailed dispatch policies, street network changes and other aspects of operations. Evaluate impacts on all aspects of response time, workload, reliability and service delivery. Vivid, easily-understood graphics let you tell your story clearly and powerfully to stakeholders; all analytics support complete auditability, transparency and data exploration.

The RedNMX™ system, developed by Alpine Software Corporation, represents the cutting-edge evolution of records management software for fire departments. With over 50 specialized modules, this RMS can be customized to meet the unique requirements of various agencies. Its infinitely scalable architecture allows the system to adapt seamlessly as your organization expands. Designed to be the most integrated records management solution available today, RedNMX™ utilizes call data from either its Dispatch module or local dispatch centers to initiate the NFIRS reporting process. It also facilitates real-time communication with mobile units, automates biometric attendance tracking, sends alerts to responders via text, generates immediate operational reports, monitors responding personnel, and provides comprehensive real-time analytics. This versatility ensures that fire departments can operate more efficiently and effectively in critical situations.

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

The initial moments of a fire are crucial, as the speed of the response can significantly impact the level of danger posed to both individuals and structures. Since most wildfires are spotted by individuals and reported through emergency services, there can be a lengthy delay involving fire detection, confirmation of the precise location and magnitude, and the deployment of first responders, which may stretch for several hours. Pano Rapid Detect enhances the speed of this response by equipping detection experts with advanced visual technology and rapid data processing capabilities, augmented by artificial intelligence. These specialists benefit from a comprehensive interface that merges high-definition cameras, satellite imagery, field sensors, legacy surveillance, urgent alerts, and various data streams, along with the capability to communicate all this information in real-time with their broader team. This collaborative effort enables the swift identification and containment of destructive wildfires, ultimately safeguarding lives, properties, and our natural landscapes. With such advancements in technology, communities can be better prepared to face the challenges posed by wildfires.

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

In critical situations, every second is vital. GeoSafe Mobile offers user-friendly GPS tracking and CAD integration specifically designed for law enforcement, fire departments, and emergency medical services. It enables swift access to essential data and facilitates communication with units in the field. Enhance your fleet’s operational efficiency by utilizing GPS (AVL) and real-time 911-call information directly from the field. Whether for routine patrols or large-scale events, streamline your daily tasks and incident management processes. By sharing information across various CAD systems, you can decrease response times and bolster officer safety. Boost your situational awareness through effective coordination of multi-agency responses for collaborative assistance. Equip first responders with integrated mapping resources that include hydrants, storm shelters, cameras, and pre-incident protocols. With a simple tap, you can indicate that you are en route or on the scene of an incident, and your status will be automatically reflected in the CAD system, ensuring real-time updates for all relevant personnel. This seamless integration not only enhances communication but also fosters a more efficient emergency response framework.

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

Mission Manager is a versatile tool that can be accessed online or offline, specifically designed to assist incident commanders in overseeing their daily team functions and missions. It fosters a collaborative operational atmosphere for routine activities while simultaneously acting as an interactive command hub during urgent incidents. Unlike most emergency management systems that only come into play during crises and rely on localized networks, Mission Manager minimizes the risk of forgotten passwords and unavailability of personnel information in high-pressure situations. By encouraging regular use, it guarantees that team member information remains up-to-date. Furthermore, Mission Manager is intuitive, adaptable, and highly customizable, incorporating automated reporting features, advanced mapping systems, and integrated web-based calendars. Additional resources such as extensive tutorials and comprehensive customer support enhance its usability, ensuring users can maximize the platform's capabilities. Ultimately, Mission Manager stands out as an essential resource for effective incident management and team coordination.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

FireServiceRota delivers immediate visibility into the availability of on-call fire services while enhancing crew management for full-time fire stations, all within a single platform. This innovative system provides invaluable support and insights that guarantee readiness across the entire service, tailored to the unique crewing structures of each station. Full-time firefighters benefit from the ability to monitor their contractual obligations and effectively manage their shifts to maintain an even workload. Meanwhile, on-call or volunteer firefighters can seamlessly organize their schedules, ensuring their station remains prepared for any situation. The platform accurately tracks activities conducted, ensuring that firefighters receive fair compensation for their efforts. Additionally, it facilitates the interchange of crews between full-time and on-call stations, optimizing staffing levels to avoid both overstaffing and understaffing, as well as unnecessary overtime costs. With dynamic dashboards, users can gain comprehensive insights into performance metrics at both the regional and station levels with ease, making decision-making more straightforward and effective. This holistic approach to fire service management enhances operational efficiency and supports a more responsive firefighting service.

Fire and Rescue professionals depend on our comprehensive Fire Service Management solution, as having a holistic view is crucial for saving lives. Approximately one-third of the UK's fire services utilize FireWatch. This platform seamlessly merges resource planning, response strategies, and prevention efforts, breaking down barriers and offering real-time insights into every individual and asset within the fire service. Additionally, our versatile TeamWatch version can be customized for various emergency or high-risk industries. By consolidating precise and relevant real-time information from all departments, users gain complete visibility through mobile applications, web clients, Microsoft Teams integration, and cloud-hosted solutions. With the ability to plan confidently and grasp the overall situation clearly, we empower the UK's foremost fire and rescue services to enhance safety. FireWatch stands out as the only genuinely interconnected fire service management system, designed in collaboration with the Fire & Rescue community to unify prevention, resource allocation, and emergency response seamlessly. This innovative approach ultimately fosters a safer environment for everyone involved.

Deccan International has developed decision-support software applications tailored to the specific requirements of various departments, enabling Fire & EMS organizations to enhance their response efficiency, streamline resource allocation, and justify their financial plans. One of these tools, ADAM (Apparatus Deployment Analysis Module), serves as a "What if?" predictive modeling resource that leverages historical CAD data, GIS mapping information, and a sophisticated projection algorithm to forecast how changes in deployment strategies will affect response times and service availability. Additionally, LiveMUM (Live Move-Up Module) offers a real-time operational solution that equips emergency dispatchers with immediate and optimal recommendations for move-ups. Furthermore, BARB (Box-area Automated Run-card Builder) is an innovative application designed specifically to automate the creation of static run-cards, thereby saving valuable time for emergency services. Finally, DiVa (Dispatch Validator) functions as an independent backup system, ensuring operational continuity in the case of network failures or CAD system interruptions, ultimately enhancing overall reliability and service delivery in emergencies.

Personnel details, training logs, and inventory can be managed at your discretion. You have access to essential information such as CPR and EMS certification expiration dates, mask fit test results, annual physical records, and driver's license information, including class and expiration dates, all of which can be reviewed and printed for insurance purposes. Additionally, photo ID badges and accountability tags can be generated for each member of your team. This system allows for a detailed record of all Fire/EMS incidents, drills, meetings, training sessions, and other activities, which can be tailored to meet the specific preferences of your fire department. Each individual’s records include the mandatory 8-hour annual safety training as required by OSHA. Furthermore, comprehensive reports can be produced for the entire department or tailored to individual members, summarizing the total number of calls attended. The system also tracks compliance with OSHA’s minimum recommended safety training for each person over the course of the year. All generated reports are readily available for printing and submission to any requesting authorities, ensuring transparency and compliance. This streamlined approach helps maintain up-to-date records that contribute to overall operational efficiency and safety standards.

OnScene Xplorer stands out as the premier software for mapping and pre-incident planning tailored for emergency responders. Its mobile-friendly design and user-friendly interface make it exceptionally easy to navigate! The software equips emergency teams with vital information, allowing them to swiftly identify dispatched locations and access pre-plans while en route to incidents. Crews can quickly locate addresses, intersections, mile markers, residential complexes, or other key places with ease. Furthermore, OnScene Xplorer’s innovative “Spell-right” technology ensures that street names are entered accurately on the first attempt, every time. Additionally, the Dispatch Monitor feature automatically pinpoints calls, streamlining the process for responders. As a result, OnScene Xplorer significantly enhances the efficiency and effectiveness of emergency response efforts.

RescueNet is a popular software suite tailored for the EMS and Fire sectors, encompassing a range of integrated applications for communication, charting, and billing that collectively support over 13 million EMS and Fire incidents each year. This solution operates on a client-server model, necessitating a dedicated server either installed on-site at the customer's location or housed within a ZOLL Data Systems data center. Among its offerings, RescueNet Dispatch stands out as an intuitive computer-aided dispatch (CAD) solution designed to enhance operational efficiency across the board. With advanced features and intelligent technology, RescueNet Dispatch significantly optimizes the call-taking and dispatching processes, consequently minimizing response times. Given the complexities of data management, it is crucial for your electronic patient care reporting (ePCR) data to be thorough, secure, and capable of delivering insights essential for effective business management. RescueNet ePCR assists medics by guiding them through the correct procedures for data collection, thereby enhancing both the speed and accuracy of the information gathered. This comprehensive approach ensures that emergency services can operate at their best, ultimately leading to improved outcomes for those they serve.

Significantly cut down on the time spent on data input and report generation through a comprehensive suite that connects every stage from the initial call to case resolution. By integrating full submission capabilities, you can save time while enhancing the quality of your NIBRS data. CentralSquare Records empowers you to input data directly into your system, allowing for easy access anytime and anywhere. This flexible, cloud-based platform not only enables your responders to remain engaged within the community but also alleviates stress for your IT personnel, ensuring smoother operations overall.

North American Fire Departments are reducing fire risk and saving lives by using digital fire pre-planning solutions and inspection solutions from APX Data. Access fire inspection data and pre-plans from anywhere, anytime. Fire fighters can reduce their risk by using the APX CityScape suite to quickly and easily create interactive building and onsite records that are shareable, easy to use, and easy to share. All your pre-plans and inspections can be done in one place. To manage the increasing urban scale and technology, all cities need comprehensive, actionable data. The Fire Service's data is essential for their daily work as first responders. CityScape provides a smart and efficient way to manage everything, including violations, building data hazards, and detailed reporting. All your needs covered with one solution

Effortlessly implement rotational shifts ranging from simple to complex repetition types, or modify shifts daily as necessary. Team members can indicate their availability and enroll for shifts accordingly. The platform seamlessly integrates Aladtec scheduling data with external applications like reporting tools, dashboards, and performance metrics, which helps save time and reduces the risk of data entry errors. You can swiftly produce reports detailing scheduled hours and payroll, alongside outputs from tailored forms, with the ability to export these reports to meet specific requirements. Enhance organizational communication through Aladtec's messaging features, enabling coverage requests and system messages to be dispatched via email and text to both individuals and groups. Additionally, retain personnel information, covering everything from emergency contacts to licenses and certifications. You have the flexibility to customize user settings and monitor time off, regardless of whether accruals are tracked by the system. Furthermore, our top-rated in-house team is available to deliver free, unlimited training and support through phone, chat, or email whenever you need assistance. With these features, your organization can operate more efficiently and effectively.

We handle the submission of data to the state for you through an automated system that adheres to each state's timelines and formatting requirements. Our advanced validation features streamline the reporting process, allowing for quicker completion and easy error correction. Additionally, with ESO EHR, you will no longer need to fill out two separate reports for the same call, enhancing efficiency. After you finalize your subscription agreement, our implementation team will arrange a kick-off meeting with your designated project manager. This project manager will guide you through the entire process leading up to your go-live date, which includes organizing any necessary on-site training sessions. Furthermore, we ensure that NEMSIS electronic data is securely hosted on Microsoft Azure, eliminating any concerns about hardware maintenance. This comprehensive support allows you to focus on your core responsibilities without the burden of technical issues.

Elevate your operations beyond traditional spreadsheets and paper checklists with ESO. Our innovative checklists enable you to monitor only the essential information required by your agency. Eliminate paper-based systems and ensure your agency remains updated in real-time. ESO Checklists are customizable, allowing your organization to focus solely on the data that is relevant to you. Whether you need a solution that fits seamlessly into your current procedures or are looking to develop new workflows from the ground up, ESO Checklists guarantees your agency operates smoothly and efficiently. Scheduled inspections, maintenance tasks, and other responsibilities will never be overlooked with our support. Moreover, when everyone is aware of the necessary checklists, your team can maintain clear alignment on station responsibilities. Gain comprehensive insight into your station's activities through detailed data collection and powerful reporting driven by our dynamic checklists. Additionally, keep your team informed about their whereabouts and schedules with adaptable alerts, enhancing overall communication and productivity. By implementing ESO Checklists, you are taking a significant step towards a more organized and effective operation.

Fire operations, regardless of their scale, involve intricate procedures and strict regulations. The process of reporting incidents merely scratches the surface of what is required. Beyond this, tasks such as patient care, managing personnel, securing fire inspection permits, and organizing vehicle assignments all demand thorough documentation and adherence to compliance standards. ZOLL® Fire Reports stands out as a cloud-based fire records management system (RMS) that allows fire departments to oversee every facet of their daily operations through a unified platform. This eliminates the need for redundant data entry across various applications, ultimately saving time, minimizing mistakes, and enabling focus on essential priorities like crew safety, life-saving efforts, and enhanced outcomes. By aggregating data from diverse sources, ZOLL Fire Reports seamlessly integrates insights from inspectors, EMS personnel, and incident commanders, ensuring compliance with NFIRS and HIPAA while facilitating NFORS analytics. Moreover, the software can be tailored to gather and analyze data that is specifically relevant to the unique requirements of each department, making it a versatile tool. Such customization not only enhances operational efficiency but also empowers departments to adapt to evolving challenges in the field.

StreetWise® offers a comprehensive range of software solutions meticulously crafted for Fire and EMS services. This innovative platform ensures a seamless transition from the firehouse to the incident scene and back, featuring immediate call alerts, customizable maps powered by Google, live traffic updates, hydrant locations, tactical waypoints, and real-time unit tracking with directional icons for apparatus. Additionally, it facilitates full preplan management and allows for data sharing with neighboring departments to enhance mutual aid efforts. Users can also access preplanning information offline, which is beneficial in areas with poor cell coverage. The system supports bi-directional data exchange with selected CAD systems, ensuring full functionality for mobile data computers (MDCs) and enables data transmission to records management systems (RMS). By improving timestamp accuracy, it aids in thorough analysis related to the Standard of Cover and accreditation compliance. For incident commanders, maintaining situational awareness is crucial for achieving safe and effective outcomes, and StreetWise products are equipped with advanced mapping capabilities, premise alerts, hazard waypoints, and comprehensive hydrant data to enhance operational efficiency. The emphasis on real-time data ensures that first responders are always prepared to tackle emergencies effectively.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

We have combined the finest elements of FIREHOUSE Software with ESO Fire technology and expertise to develop ESO Fire RMS, a comprehensive upgrade designed for you and your teams, serving as the only Fire RMS system you will ever require for both present and future needs. This system is contemporary, user-friendly, secure, intuitive, customizable, data-oriented, and significantly enhances efficiency. Address the most challenging demands of your fire department with the ESO Fire Records Management System. There's no reason to redundantly enter the same information multiple times; with ESO’s integrated fire software solutions, you only need to input data once, and we handle the rest seamlessly. We automatically submit data to the state on your behalf, adhering to each state’s schedule and necessary format. Our Fire product is fully compliant with NFIRS requirements, and our advanced validation features expedite report completion while making error correction straightforward. Moreover, if you utilize ESO EHR, you will eliminate the hassle of generating two reports for a single call, ensuring a more streamlined process. This level of integration not only saves time but also enhances the overall accuracy and reliability of your data management.

Elevate your readiness through unparalleled digital solutions that cater specifically to your needs. We collaborate closely with our clients to ensure we address the real challenges they face, rather than making assumptions about what needs fixing. This approach lets us prioritize what is most important to you. If something is troubling you, it concerns us as well, and we are committed to tackling those issues head-on. Our goal is to eliminate these obstacles, enabling you to operate at peak performance. Should you have any inquiries, we are eager to assist. Access your agency's essential fire resource availability and command staff effortlessly from any device and at any time. Say goodbye to the hassle of sifting through emails or stressing over outdated daily status reports. With our system, you will enjoy immediate access and timely updates, empowering you to stay informed from anywhere. Additionally, we aim to declutter your training officer's workspace and thought process, alleviating the need to remember every detail regarding who requires what and when. This streamlined approach enhances efficiency and allows for greater focus on critical tasks.

Struggling with the complexities of scheduling in your organization? Let VCS alleviate the stress by allowing our advanced workforce management software to handle the workload for you. Our solution covers a wide range of functionalities, including staff scheduling, employee monitoring, compliance management, and labor cost control, all powered by artificial intelligence to enhance your time and labor management processes. This encompasses features such as tracking time and attendance, real-time labor scheduling, accommodating time off requests, facilitating shift trades, and offering shift bidding opportunities. In addition to compliance monitoring and leave management, our software optimizes staffing and manages tasks efficiently. Visual Computer Solutions supports your daily operations by empowering you to oversee your workforce remotely, enhance team communication, stay updated on employee activities without the need for micromanagement, and prepare for future growth through our comprehensive reporting features. With VCS, you can transform the way you manage your organization, ensuring both efficiency and effectiveness in your operations.

We revisited the NFIRS user interface to enhance data reliability and improve the accuracy of reporting, while also addressing potential inconsistencies in how similar incidents are documented. Significant improvements have been implemented to reduce confusion related to NFIRS codes. If, within the first year of your subscription, you find that our solution does not meet your department’s needs, we will gladly refund your entire payment. This is a promise that sets us apart from our competitors, as they do not provide such guarantees! You can easily monitor and report on various departmental activities by category and date, including tracking meetings, household tasks, radio checks, and walk-ins, among others. The interface includes drop-down menus tailored to reflect the terminology frequently used by your department. Additionally, you can generate reports on all operational activities. Furthermore, it simplifies the process of keeping track of apparatus specifications, conducting inspections, managing parts inventory, and scheduling both preventative maintenance and repairs, detailing associated costs and suppliers as well. This comprehensive functionality is designed to streamline departmental operations and enhance overall efficiency.

IQ Mobile Software is crafted to fulfill various operational requirements, functioning as a versatile tool suitable for a wide array of agencies, regardless of their size. Furthermore, it serves as a critical engine for executing inquiries across platforms like NCIC, NLETS, and many additional databases. For more information on how our IQ Mobile Software can enhance your team's efficiency, don’t hesitate to contact one of our RadioMobile Representatives! The software ecosystem includes the IQ Mobile MDC and IQ Mobile Tablet, along with CAD/AVL SOFTWARE, which supports Computer Aided Dispatch and automatic vehicle location for both public safety and commercial sectors. With IQ Mobile Software, agencies can easily adapt to their unique operational demands while gaining access to vital query capabilities. Additionally, our IQ Secur CAD represents a state-of-the-art dispatch system tailored to your department's specific requirements, featuring integrated web-based incident reporting functionalities that streamline operations further.

Responserack is a modern software program for volunteer fire departments that replaces a traditional or legacy NFIRS Records Management System (RMS). To capture response data, firefighters must complete incident reports, however at 0200, the more frustrating the process is the better. No firefighter code lookups! Responserack is a member community that focuses on firefighter-focused simplified incident reporting.

Respond+ is a cloud-based incident management software for police, fire and EMS. You don't require local hardware or IT professionals. It works on iOS, Android, as well as browsers. Everybody in the department can use it. Everyone in the dept can use it, from the chief to volunteers, on their office, in vehicle, or personal devices. Respond+ is Software as a Service (SaaS). This means that you will pay a monthly subscription fee. We will integrate respond+ with your CAD system for no charge. Before you commit, you can test it out.

Tablet Command serves as a mobile solution for incident management and response, enhancing situational awareness, accelerating response times, streamlining operations, and boosting accountability among firefighters. Through this platform, incident commanders can easily position responding units on an emergency scene by simply tapping and dragging, while also monitoring their progress against essential checklists and recording each action with precise time stamps. Furthermore, Tablet Command acts as a comprehensive replacement for mobile data terminals, specifically designed to meet the unique demands of the Fire Service. Users can manage incidents directly on an interactive map, consolidating situational and resource status into one convenient view on their iPads. If responding to a wildland fire during nighttime hours, commanders can utilize daytime satellite imagery to assess the proximity of homes and vegetation. Additionally, the system allows for the generation of data as a natural outcome of incident management, offering customizable checklists that can be accessed instantly. Every completed task is not only logged but also time-stamped for accountability, providing a thorough record of activities throughout the incident. This innovative approach to incident management ensures that firefighters are well-equipped to respond efficiently in any situation.

The APX Fire RMS provides first responders, law enforcement, military personnel, and building service experts with a streamlined approach to managing and sharing crucial onsite and building data. It features essential functions like NFIRS reports, inspections, mapping, pre-planning, and investigative capabilities. Additionally, the APX Data facilitates smooth collaboration and integration across various departments, enhancing response times and equipping first responders with vital information for making sound decisions during emergencies. This all-encompassing and user-friendly solution is set to transform the management and sharing of building and onsite data, ultimately contributing to the safety of communities everywhere. Furthermore, its innovative design ensures that users can access real-time updates, which is critical in urgent situations.

Created specifically for emergency responders and law enforcement, our Vantage online pre-plan platform leverages standard tablets to gather essential, customizable decision-support information and can be implemented within days. It provides geo-indexed maps, various features, and forms that can be accessed through multiple formats, including PDF and data services, seamlessly integrating with your current dispatch, command, and GIS processes without the need for expensive system integrations. This efficiency ensures that teams can quickly access vital information when it matters most.

Incident Command: The idea behind ICx emerged from the dissatisfaction with existing digital command solutions. We sought a tool that could seamlessly assist us in our emergency response roles, resembling the simplicity of jotting down notes on a tactical worksheet while effectively maintaining comprehensive records of resource allocations, monitoring team members, offering multiple scene timers, and ensuring a minimal learning curve. After developing the initial version of ICx and deploying it for practical evaluation, we quickly noticed a remarkable improvement in the organization of our emergency operations, resulting in safer incidents. Following a successful trial within our department, we decided to share the software with several pioneering departments, gathering their feedback to enhance its functionality. Our ongoing development efforts have culminated in a user-friendly tactical worksheet that not only integrates staffing but also serves as a complete accountability solution, ensuring effective management during emergencies. This continuous evolution of ICx reflects our commitment to providing the best tools for those on the front lines.

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

The MobileEyes Suite of Applications was designed to enhance the efficiency, precision, and simplicity of conducting fire and structural safety inspections. Whether you are a Fire Marshal, First Responder, Building Inspector, or involved with Sprinkler and Alarm systems, this advanced software can optimize your workflows and improve communication. The MobileEyes Building Inspector feature allows building officials and fire department staff to efficiently manage new construction permit applications, conduct plan reviews, and carry out inspections seamlessly. By incorporating a built-in portal, the software expedites the process of permit and plan submissions while facilitating clear communication between contractors and administrative staff. The MobileEyes Inspector and Inspector+ applications permit Fire Marshals and Inspectors to carry out fire inspections tailored to meet the diverse needs of the community’s structures and various inspection requirements. Leveraging its mobile capabilities, the software empowers fire inspectors to swiftly generate comprehensive and professional inspection reports. This level of efficiency not only saves time but also enhances overall safety management within communities.

Rescue Hub offers an efficient online solution for Fire Departments and EMS to manage and monitor their Fire/Emergency Medical Services training. This user-friendly platform integrates all the necessary paper rosters, training materials, and skills verification documents into a single secure training site that is easily accessible from smartphones and tablets. With features such as training creation, task assignments, session scheduling, and progress tracking, Rescue Hub streamlines the training process for emergency service personnel. Additionally, the platform enhances accountability and ensures that all training requirements are met in a timely manner.

The 921Docs Modules empower Professional Fire Investigators to effectively "Document The Scene" while simultaneously producing 90% of their "Narrative Voice" Origin and Cause Report. This report can also be compiled "In The Office" utilizing the Investigator's Notes. Crafted by some of the industry's most seasoned Certified Fire Investigators, Professional Engineers, and Subject Matter Experts, the Structure and Automotive Report Modules enhance the investigative process. Specifically tailored for both Public and Private Fire Investigators, this Fire Origin and Cause Report Software enables efficient documentation of the fire scene and the investigative process, allowing for the seamless creation of the Origin and Cause Report. Furthermore, our Structure and Automotive Report Modules facilitate investigators in demonstrating their adherence to the guidelines set forth in NFPA 921®, ensuring thorough consideration of all relevant factors. This innovative approach not only streamlines the investigation process but also promotes accuracy and compliance within the field.

Our CommandCentral public safety software suite seamlessly links all data from the initial call to the case's conclusion, forming actionable insights, enhancing teamwork by removing obstacles, and providing a comprehensive 360° view of incidents. By utilizing a unified cloud platform, CommandCentral connects all incoming information and streamlines workflows through automated processes. The applications are user-friendly, consistent, and specifically crafted to enhance collaboration and facilitate sharing. Additionally, intelligent correlation ensures the case file is both accurate and comprehensive as each incident progresses. Crafted in collaboration with our customers, CommandCentral is designed for ease of learning and encourages teamwork throughout the process. This approach not only improves efficiency but also strengthens community safety efforts.

Our organization focuses on offering software for incident reporting and fire management. FIRECentral is designed to be compatible with NFIRS 5.0 incident reporting and can be acquired with fully integrated modules that enable your department to monitor administrative tasks, operations, prevention strategies, training sessions, and equipment data. We provide a comprehensive records management solution, along with the ability to generate custom reports and interfaces tailored to your department's specific requirements. All of this comes at a significantly lower price than our competitors. Additionally, we pride ourselves on delivering exceptional customer service in the industry. If your department requires a particular report, don't hesitate to reach out to us! We specialize in creating customized reports that align with your department's needs. Are you looking for a refresher on using FIRECentral or need extra training on certain modules or report writing? Just give us a call! We can provide training at your location or through online sessions! Furthermore, we create custom interfaces to further assist your department in its operations. Our aim is to ensure that your experience with our software is seamless and effective.

A platform designed for collaboration in public safety and smart city initiatives, Geoteamz City facilitates the automation and integration of every municipal department. Utilized by cities across the United States, this innovative tool streamlines operations for police, fire, public works, utilities, and more, enabling departments to work together to solve citywide challenges. Recognized by forward-thinking cities, Geoteamz City employs a cutting-edge technology known as geo collaboration, which is specifically tailored for managing incidents, assets, and individuals across expansive areas. By leveraging advanced mapping, communication, and notification systems compatible with all devices and operating systems, Geo Collaboration enhances situational awareness and empowers coordinated responses during critical events. Departments harness the capabilities of Geoteamz City in various ways, demonstrating its versatility and effectiveness in enhancing urban management and public safety. Through these applications, cities can achieve a higher level of efficiency and responsiveness in addressing their unique challenges.

PTS Platinum Plus products are designed to be user-friendly, making them accessible even for those encountering them for the first time. Comprehensive help features are integrated at each phase of usage. While PTS primarily focuses on serving small to mid-sized agencies, its robust capabilities are also suitable for the largest organizations in the industry. The platform offers a variety of deployment options, including SaaS cloud solutions, locally hosted setups, or agency-managed systems, tailored to meet the specific requirements of each agency. Additionally, it facilitates incident reporting for law enforcement, encompassing arrests, citations, evidence handling, and NIBRS compliance. PTS also provides dispatch and event management solutions specifically for 911 call centers, law enforcement, and emergency service providers. Its features range from basic booking and release processes to comprehensive jail and offender management, complete with functionalities for managing mugshots and warrants. Users can efficiently conduct NCIC queries, such as those for criminal warrants, stolen property, and missing persons, from a range of devices, including phones, tablets, or laptops, ensuring flexibility and efficiency in various operational environments. This versatility makes PTS a valuable asset for any agency looking to enhance its law enforcement and management capabilities.

PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt provides tools that make time off more convenient for both employers and employees. PlanIt allows employees to submit time off requests that are reviewed by their supervisors using a multi-tiered approval system.

LastRecord offers a comprehensive software solution designed specifically for Fire Departments to streamline employee training and skills advancement. With this platform, users can efficiently manage skill sheets, task books, and monitor succession progress while ensuring training deadlines are met—all from a single interface. The software also allows for the recording of live video demonstrating the completion of task books and skill sheets. In addition to handling Agency Task Books, Performance Reviews, and Competencies, LastRecord simplifies the process of conducting Crewmember Observations and more. Since its inception in 2012, our focus has been on delivering outstanding software at a reasonable price, prioritizing customer satisfaction above all else. Make the switch from outdated paper forms and cumbersome Excel spreadsheets—LastRecord makes it straightforward to oversee Observation Reporting and Performance Evaluation programs. Users can easily create, manage, and finalize Daily Observations (DORs), Tourly Observations (TORs), FTO, Annual Evaluations, and beyond. Furthermore, the software enables the easy searching, viewing, and inclusion of pertinent documents such as Skill Competencies and Task Book completions in employee Performance Reviews, enhancing the overall evaluation process. Ultimately, LastRecord is dedicated to empowering fire departments to achieve their training goals with efficiency and ease.

Relay serves as the cloud-based solution specifically designed for frontline teams, merging innovative hardware, cloud software, and mobile connectivity into one cohesive platform. By effectively bridging the gaps between various devices and languages, Relay facilitates a seamless communication experience across the nation, simplifying connections among team members. The platform prioritizes the safety of frontline teams by incorporating features such as emergency alerts, real-time location tracking, and two-way communication, all while maintaining a strong commitment to brand safety compliance. Furthermore, Relay empowers teams with operational insights, enhancing performance and promoting smarter working strategies that lead to increased efficiency. In contrast to traditional radios, which suffer from limited communication capabilities and range restrictions, Relay offers a more versatile solution. Additionally, while phones can be distracting and potentially hazardous due to their need for constant attention, Relay eliminates these concerns with its streamlined communication approach. This combination of features not only enhances connectivity but also transforms the way frontline teams operate, setting a new standard for team collaboration and safety.

EVALS stands out as a highly adaptable mobile solution for assessing and monitoring skills in the public safety sector, equipping both learners and educators with robust tools to improve educational outcomes and performance. Users can record, stream, upload, and analyze videos to strengthen the understanding of essential knowledge, skills, attitudes, and beliefs related to appropriate processes. Create authentic scenarios and situational assessments to equip students with the critical skills necessary for success in real-life situations. Additionally, monitor on-the-job training hours and performance criteria through our innovative Digital Taskbook and Time Tracking features. Choose from various components to optimize and simplify your training evaluations, which may include a Digital Taskbook, an integrated events calendar, attendance tracking, private message boards, academic assessments, and much more. The platform is accessible from any web-enabled device, and the iOS application allows for field and video evaluations even without an internet connection, ensuring flexibility and convenience in diverse training environments. This comprehensive suite of tools is designed to foster a more effective and engaging learning experience for all users.

Experience seamless voice conferencing that accommodates up to 500 participants at any time. Effortlessly schedule meetings straight from your Outlook calendar and manage your calls online with features like mute controls and call locking. You can initiate or join an audio conference with a single tap, and this service is available for free on both iPhone and Android devices. Participants can dial in using toll and toll-free numbers from over 50 countries, making it accessible to a wide audience. For convenience, conferences can be saved as MP3 files for simple storage and playback. However, when a standard conference call isn't sufficient, GoToMeeting provides enhanced solutions; their video and conference bridge services allow you to connect to team or client meetings from virtually anywhere while sharing your screen instantly, regardless of whether you're on a desktop or mobile device. Furthermore, attendees have the option to activate their webcams, facilitating a more personal interaction that enhances professional connections. Elevate your team and client communications beyond mere voice calls with the comprehensive video and conference bridge services offered by GoToMeeting, ensuring that every meeting is productive and engaging.

Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.