Alternatives to Who's Responding

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

Code3 Strategist helps you use data effectively to improve your agency’s resilience and future-readiness, by helping you answer three questions: • What Is? - easily build custom reports that provide sophisticated analyses of every aspect of current and historical operations—improving efficiency and effectiveness for performance monitoring, quality improvement, budget justification and accreditation. • What Next? – Analyze historical growth and build well-supported and -documented scenarios for future workload based on anticipated changes in your service area. • What If? – evaluate alternate deployment models with precise simulation tools to identify effective strategies for handling current challenges and anticipated growth: new/relocated stations, apparatus placement, staffing, scheduling/peak units, cross-staffing, auto/mutual aid, detailed dispatch policies, street network changes and other aspects of operations. Evaluate impacts on all aspects of response time, workload, reliability and service delivery. Vivid, easily-understood graphics let you tell your story clearly and powerfully to stakeholders; all analytics support complete auditability, transparency and data exploration.

Symphia NowForce provides real-time communication and enhanced situational intelligence for better incident management and response. Organizations can respond to emerging events quickly by leveraging mobile and wireless networks and smart devices. Symphia NowForce, a flexible and scalable platform, allows information sharing, central communication, and coordination across multiple units, regardless of their location. Individuals and units can be connected to share real-time information, alert sharing and coordinated response regardless of their location. Use smart devices and networks to facilitate immediate interaction and information sharing via voice, text, and video communication. Keep a 24-hour direct connection between the head of operations, SOC command centres, security teams, local responders, and the head of operations. Comprehensive emergency dispatch view gives situational awareness and speeds up emergency response time.

Alpine Software Corporation's RedNMX™, the latest generation of fire department records software, is the RedNMX™. The RMS has more than 50 modules that allow departments to customize a system to meet their needs. RedNMX™, an infinitely adaptable solution, can easily grow with your agency's changing needs. This system is the most integrated RMS available today. The RedNMX™, Dispatch module's call information is used to initiate the NFIRS reporting process. It can be sent to mobile units in real time, allow for automated biometric attendance, alert responders via SMS, generate rip-and-runs, track and provide real time reporting of responding members, and much more.

Fire Rescue Systems fire and rescue software provides a complete solution for all emergency dispatch and fire rescue situations. Our software is easy to use and efficient, making it ideal in emergency situations. We offer a modular-based system that can be customized to meet the needs of any department, regardless of its size. We offer a wide range of modules to meet your needs. All of our modules are tested and fine tuned to ensure that they work well.

Early minutes of a wildfire are crucial, and the initial response time determines whether or not lives and property will be at risk. It can take hours for first responders to detect, verify and confirm the exact location and size of a wildfire, as most are detected by passersby and reported through 911. Pano Rapid Detect accelerates response times by providing detection specialists with enhanced visual tools and rapid data analysis supported by AI. Specialists have a single, unified view combining ultra-high-definition cameras, geo satellite data, field sensors, legacy cameras, emergency alerts, and other data feeds -- as well as the ability to share everything in real-time with their extended team. This allows us to quickly identify and contain wildfires and protect lives, property and our forests.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

In an emergency, every second counts. GeoSafe Mobile offers easy-to-use GPS tracking with CAD integration for fire and police. Access and quickly communicate vital data to field units. Using GPS (AVL), you can increase the effectiveness of your fleet by obtaining live updates from the field and access to GPS (AVL). You can simplify your day, large-scale events and incident management by moving from patrol to command center. Sharing data between different CAD systems can reduce response times and increase officer safety. You can increase your situational awareness by seamlessly coordinating multiagency responses for mutual assistance. Integrated mapping layers include storm shelters, cameras, and hydrants. With a single tap, you can mark yourself on the scene or en route to a call. Your status is automatically updated to CAD.

FireServiceRota gives real-time information about the availability of on-call fire service personnel and optimizes crewing for full time fire stations. This allows staff to be managed in one system. It provides exceptional support and insight to ensure service-wide readiness regardless of the station's crewing system. Full-time firefighters can track their contractual targets and manage their shifts to balance work load. Volunteer firefighters and on-call firefighters can manage their rotas easily while maintaining station readiness. FireServiceRota gives firefighters accurate information about their activities, allowing them to be paid the appropriate remuneration. You can easily exchange crew between full-time or on-call stations. This allows you to optimize crewing levels, preventing understaffing, overstaffing, and overtime. Dynamic dashboards give you a complete overview of your station or regional performance.

Mission Manager, available online or offline, is a unique tool that allows incident commanders to manage their daily operations and their missions. It offers a team-based operational environment that can be used for daily tasks as well as an online command centre during real-time incidents. Other emergency management systems, on the other hand, are activated only when there is a crisis and work on local networks. In such a situation, passwords can be lost or personnel data may not be accessible. When Mission Manager is used regularly, it ensures that team member data are always current. Mission Manager is flexible, user-friendly and highly customizable. It includes automated reporting tools, mapping technologies, and web-based calendars. It also features extensive tutorials and full-service support.

Fire and Rescue professionals rely on our integrated Fire Service Management Solution because they can see the whole picture and save lives. FireWatch is used by around one-third of all UK Services. FireWatch integrates resource planning and response, prevention, eliminating silos, and providing minute-by–minute visibility of each fire service person or asset. The generic TeamWatch version can be modified to suit other high-risk or emergency sectors. For complete visibility, bring together relevant, accurate real-time data from all departments. Access via mobile app or Web client, Microsoft Teams app, Microsoft Teams app, Cloud hosted solutions, and Microsoft Teams app. You can plan with confidence and see the whole picture with clarity. Making life safer for the UK's top fire and rescue services. The only interconnected fire service management system. FireWatch software was developed in partnership with the Fire & Rescue community. It connects prevention, response, and resource planning.

Deccan International's decision support software applications are custom-made to meet the needs of each department. They help Fire & EMS departments improve response times, optimize resources, and protect their budgets. ADAM (Apparatus Delivery Analysis Module) is a "What If" predictive modeling tool that uses historical GIS map data, CAD data, and a rigorous projection algorithm in order to project the effect of deployment changes on response time and availability. LiveMUM (Live-Up Module) provides emergency dispatchers with real-time operational modules that provide them with optimal move-up recommendations. BARB (Box area Automated Run-card Maker) is a unique software application that automates the creation of static run-cards. DiVa (Dispatch Validator), acts as a backup in the event that a network outage occurs or CAD systems are down.

You can edit personnel information, training records, inventory, and other data at your will. For insurance purposes, CPR and EMS expiration dates and mask fitness test dates, yearly physicals, and drivers license ID numbers, including class and expiration dates, are all available to be reviewed and printed out. Each member can also have photo ID badges and accountability tags printed. This allows for a complete tally of all Fire/EMS calls and drills. Training and miscellaneous functions can also be included. Each individual is required to keep a record of OSHA's safety training hours. You can also request a report for your department. This report can be printed for all departments or for each individual. It will include a list of all calls that were attended and credited. Report tracking the OSHA minimum safety training per person for the year. All reports can be printed out and made available for review by authorities who request them.

OnScene Xplorer, the most popular mapping and pre-incident management software for emergency responders, is now available. The software is mobile-friendly and easy to use. OnSceneXplorer software gives emergency responders critical information. It allows them to quickly locate dispatched locations and view preplanned routes while on the road. Crews can quickly find addresses, intersections and mile markers, as well as apartment complexes and other places, thanks to the intuitive interface. OnScene Xplorer’s "Spell-right” technology ensures that you enter the street name correctly every time. Dispatch Monitor calls can be automatically located for your convenience.

RescueNet is our most popular software suite for the EMS/Fire industry. It combines integrated communications, charting and billing applications. It is used in more than 13,000,000 EMS/Fire events each year. RescueNet is a client/server or enterprise solution. It requires a dedicated server on the customer's premises, or in a ZOLL Data Systems Data Center. RescueNet Dispatch, an EMS computer-aided dispatch software solution, is user-friendly and will make your entire operation more efficient. RescueNet Dispatch software is a smart, high-performance dispatch and call-taking tool that reduces response times and improves efficiency. Data is complex. It is essential that your ePCR data be complete, secure, accurate, and provide the information needed to run your business effectively. RescueNet ePCR guides medics through the data collection process to increase speed and accuracy.

You can dramatically reduce the time it takes to enter data and report with an interconnected suite that runs from the call to the case. With full integration, you can save time and submit better NIBRS information. CentralSquare Records allows you to enter the information you need and have it available whenever you need it. This cloud-based, customizable solution keeps your responders connected and reduces the burden on your IT staff.

North American Fire Departments are reducing fire risk and saving lives by using digital fire pre-planning solutions and inspection solutions from APX Data. Access fire inspection data and pre-plans from anywhere, anytime. Fire fighters can reduce their risk by using the APX CityScape suite to quickly and easily create interactive building and onsite records that are shareable, easy to use, and easy to share. All your pre-plans and inspections can be done in one place. To manage the increasing urban scale and technology, all cities need comprehensive, actionable data. The Fire Service's data is essential for their daily work as first responders. CityScape provides a smart and efficient way to manage everything, including violations, building data hazards, and detailed reporting. All your needs covered with one solution

You can quickly add rotational shifts using simple to powerful repetition types or add shifts and make adjustments on a daily basis, as needed. Members can submit their availability and sign up for shifts. Aladtec integrations connect Aladtec scheduling information to external applications (such as reporting and dashboards, employee performance, etc.). This allows for faster data entry and saves time. Quickly generate reports like scheduled time and payroll as well as reports using custom forms. Reports can also exported to meet specific reporting requirements. Aladtec's messaging tool can help you improve communication within your company. You can send emails and texts to individuals or groups, ranging from coverage requests to system messages. Maintain personnel data from emergency contact info to licenses/certifications. You can customize user settings and track time with or without system accruals. Our highly-skilled in-house staff offers unlimited training and support via chat, email, or phone.

We submit data to the state for you in an automated way. We comply with each state's requirements and schedule. Our progressive validation features make it easier to complete reports and correct errors. ESO EHR will ensure that you don't have to submit two reports for the same call. After you have signed your subscription agreement, our implementation team will schedule a kick-off phone call with your assigned project manger. Your project manager will guide you through the steps that will lead you to, and include, your go live date. This includes scheduling any required onsite training days. We host the NEMSIS electronic data securely in Microsoft Azure, so you don't have to worry about hardware.

ESO is a better alternative to spreadsheets and paper checklists. Our dynamic checklists allow you to track only the information that your agency needs. Keep your agency updated in real-time without the need for paper checklists. ESO Checklists can be configured to your organization's needs and will allow you to focus on the information that is most important to you. ESO Checklists will ensure that your agency runs like a well-oiled machinery, whether you are looking for a system to integrate into your existing workflows or want to create new processes from scratch. We'll make sure that scheduled checks, maintenance, and other tasks are not overlooked. You can also stay on track with station duties when everyone is aware of the checklists that are needed. Our dynamic checklists and detailed data capture will help you to know what is happening at your station. Plus, flexible alerts will let your team know when and where they should be.

ESO Fire RMS is a combination of FIREHOUSE Software with ESO Fire technology and expertise. It's the perfect upgrade for your team and the only Fire RMS system that you'll ever need. It's modern, user-friendly, secure, intuitive, configurable and data driven. This is a time saver! ESO Fire Records Management system can meet the most stringent requirements of your fire department. Why waste time entering the same information multiple times? ESO's integrated fire software products allow you to enter data once and we take care of all the rest. We submit data to the state for you in an automated process. We conform to the state's requirements and schedule. The Fire product meets NFIRS requirements. Our progressive validation features make it easier to complete reports and correct errors. ESO EHR will eliminate the need to create two reports for the same call.

StreetWise®, a suite full-featured software products, is specifically designed for Fire & EMS. Streetwise provides a seamless way to get from the firehouse and back to the scene with live traffic, instant call alerting and customizable Google-based maps. It also offers tactical waypoints, live traffic and live unit tracking. For mutual aid, share data with other departments. Access preplanning data, and more, in offline mode for areas with poor cell coverage. Bi-directional data exchange is available with selected CAD systems. Send data to your records management software (RMS) or use our bidirectional data exchange. For better analysis of Standard of Cover compliance and accreditation compliance, you can improve timestamp accuracy. Situational awareness is crucial for incident commanders to ensure a safe and successful outcome. StreetWise products offer advanced mapping functions, premise alarms, hazard routepoints, hydrant information and hazard waypoints.

Are you overwhelmed by scheduling-related issues in your company? VCS can help you ease your workload by letting our workforce management software handle the heavy lifting. VCS software uses artificial intelligence to automate all aspects of labor management. This includes scheduling staff and employee monitoring, ensuring compliance requirements, controlling labor costs, and scheduling shift trades and bidding opportunities. Compliance monitoring, leave management and staffing optimization are just some of the many benefits VCS software offers. Visual Computer Solutions assists you in your daily operations. We make it possible to connect with your employees faster and easier, keep them informed, and set you up for success with our extensive reporting capabilities.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

IQ Mobile Software was designed to meet operational requirements and can be used by many agencies of different sizes and types. It also provides the foundation for queries such as NLETS, NCIC, and many others. Talk to one of our RadioMobile Reps about how our IQ Mobile Software could benefit your team. IQ Mobile MDC. IQ Mobile Tablet. CAD/AVL SOFTWARE. RadioMobile offers Computer Aided Dispatch (CAD/AVL) and vehicle location in public safety as well as independent commercial markets. IQMobile Software. Our software is flexible enough to adapt to any agency's needs. It is the foundation for queries such as NLETS, NCIC, and many other databases. Computer Aided Dispatch System. IQ SecurCAD - A cutting-edge, customizable CAD system that can be tailored to your department's needs and offers integrated web-based incident reporting.

Digital solutions can help you increase your preparedness like never before. We work with our clients to find solutions that solve the problem, not guess what it is. This allows us to concentrate on what is most important to you. We take the problems that bother you seriously and will address them if they bother us. Let us help you get rid of them so you can concentrate on your business at its highest level. We are happy to answer any questions you may have. You can view and share the critical fire resources and command staff of your agency from any device at any time. You don't have to dig through emails or worry about the status of your daily reports. You'll have it at your fingertips, anywhere you are, with real-time access and instant updates. Our system will clean up the desks and minds of your training officers! No more having to remember who has what and when.

Respond+ is a cloud-based incident management software for police, fire and EMS. You don't require local hardware or IT professionals. It works on iOS, Android, as well as browsers. Everybody in the department can use it. Everyone in the dept can use it, from the chief to volunteers, on their office, in vehicle, or personal devices. Respond+ is Software as a Service (SaaS). This means that you will pay a monthly subscription fee. We will integrate respond+ with your CAD system for no charge. Before you commit, you can test it out.

We redesigned the NFIRS user interface in order to improve data reliability and provide more accurate reporting. This also eliminates the possibility of reporting similar incidents inconsistency. To avoid NFIRS code confusion, a number of enhancements were made.

The APX Fire RMS allows first responders, military, law enforcement, and military personnel to efficiently and effectively manage their building and onsite data. They can also share information easily. APX Fire RMS also includes NFIRS reports, inspections and mapping, pre-planning, investigation functions, and more. The APX Data facilitates seamless integration and coordination between different departments, improving overall response time and ensuring first responders have all the information needed to make informed decisions in emergencies. This simple-to-use and comprehensive solution will change the way building and onsite data are managed and shared. It will make communities safer.

Responserack is a modern software program for volunteer fire departments that replaces a traditional or legacy NFIRS Records Management System (RMS). To capture response data, firefighters must complete incident reports, however at 0200, the more frustrating the process is the better. No firefighter code lookups! Responserack is a member community that focuses on firefighter-focused simplified incident reporting.

Incident Command: The concept for ICx was born out of frustration with the digital command options available. We wanted something that could be used in our jobs and would work well during emergency response. It should be as simple as creating a tactical worksheet, keeping a detailed record of resource assignments, tracking individual members, providing several scene timers, as well as not requiring a steep learning curve. We created the first version and put it in service to test it. Our emergency scenes were more organized overnight, which resulted in safer incidents. After testing it in our department, the software was sold to several early-adopter agencies. We took their input and developed what we have today. It is an intuitively designed tactical worksheet which integrates staffing to create an accountability tool.

Tablet Command is a mobile incident command system that improves situational awareness, speed incident response, and firefighter accountability. Tablet Command allows incident commanders to tap and drag responding apparatus onto an emergency site, track progress against critical checklists, time stamp every maneuver, benchmark, and other details throughout an incident. Tablet Command is a complete MDT replacement, with features that are tailored to the Fire Service's needs. You can manage incidents directly from a map. Your iPad can combine resource and situation status information into one view. Responding to a wildlandfire at night? Satellite images taken during daylight provide a daytime view over the surrounding homes and vegetation. As a result of every incident you manage, create data. You can create custom checklists with the click of a button. All check-offs can be time-stamped, recorded and time-stamped.

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

Our Vantage online pre-plan system is designed for security forces and responders. It uses common tablets to capture key decision-support data. It can be deployed in days. Geo-indexed maps, features, and forms can be accessed via a variety of methods, including PDF and data services. This will support your existing dispatch, command and GIS workflows, without the need for costly system integration.

The 921Docs Modules allow a professional fire investigator to "Document The Scene" and generate 90% of their "Narrative Voice” Origin and Cause Report. The Investigators Notes can also be used to generate the O&C report "In The Office". 921Docs Structure & Automotive Report Modules were created (and used by) some of the most skilled and skilled Certified Fire Investigators, Professional Engineers, and Subject Matter Experts within the industry.

The MobileEyes Suite was designed to make fire and structural safety inspections easier, more efficient, and more accurate. This software is perfect for any job, whether you're a Fire Marshal or First Responder, Building Inspector or Sprinkler and Alarm Contractor. It can streamline your operations and facilitate communication. MobileEyes Building Inspector allows building officials and fire department personnel to quickly and efficiently process new construction permit applications, plan reviews, and inspections. The built-in portal makes it easy to submit plans and permits and allows for communication between contractors and office staff. MobileEyes Inspector+ allows Fire Marshals and Inspectors the ability to conduct fire inspections that are tailored to each community's structure and inspection type. The software's mobile platform allows fire inspectors quickly to create professional inspection reports.

Our company specializes on incident reporting and fire management software. FIRECentral supports NFIRS 5.0 compliant incident reporting. You can purchase fully integrated modules that allow your department to keep track administration, operations, training, and equipment information. We offer a complete integrated records management solution. We also offer custom reports and interfaces that can be tailored to your department's needs. All this at a fraction the cost of competitors. Our commitment is to offer the best customer service. Do you have a report that your department needs? Contact us! We create customized reports that are tailored to the needs of your department. Are you looking for a refresher in FIRECentral, or additional training on report writing or modules? Give us a call! We can come to your location or train you online. We can create custom interfaces for your department.

Rescue Hub is an online platform that allows you to deliver and track Fire/Emergency Medical Services Training. It is a simple online platform for EMS and Fire Departments. Rescue Hub allows users to combine all of their paper rosters, training documents and skill verification sheets into a private training site that can easily be accessed with a smart smartphone or tablet. Rescue Hub offers online training creation, training task assignment and training session scheduler.

Even for novice users, PTS Platinum Plus products can be easily mastered. At every step, you have access to help features. PTS is a specialist in small to medium-sized agencies, but it can handle large agencies. PTS can offer options that are either SaaS-based, locally hosted, or agency-maintained depending on the agency's needs. Reporting incidents for law enforcement, including arrests, citations and evidence. Software for dispatch and event management for 911 centers, law enforcement, and emergency services. Included are mugshots and warrants, as well as basic book and release to large-scale jail and offender management. Run NCIC queries (criminal warrants, stolen property, missing persons, etc.) You can access it from your phone, tablet, or laptop.

Our CommandCentral public safety suite connects all data to create actionable intelligence and eliminate barriers to collaboration. It also delivers the complete 360deg Incident, from call to case closure. CommandCentral is a unified cloud platform that connects all data and speeds up workflows through automation. Applications are consistent, simple-to-use, and designed to facilitate collaboration and sharing. Intelligent correlation creates a complete and accurate case file as an incident unfolds. CommandCentral was created in collaboration with our customers to make it easy to use and build for collaboration.

Software for Fire Department employees. All of your employee skill sheets, taskbooks, succession progress, and training deadlines can be managed from one central platform. Live video recording of the completion of skill sheets and task books.

Collaboration platform for smart cities and public safety. Automate and connect all departments in your city. Geoteamz city is used by cities across the United States to automate their fire, police, public works, utilities, and other departments. Cities can collaborate with other departments to solve citywide problems. Trusted by top-of-the-line cities around the world Geo Collaboration. Geoteamz City uses geo collaboration, a transformative technology. Many city departments must manage large numbers of people, objects, or incidents. Geo Collaboration was created for such environments. Geo Collaboration integrates advanced mapping, communication, notification tools across all devices. Geoteamz City gives you unprecedented situational awareness and allows you to organize a group response in case of an emergency. These are just a few examples of departments that use Geoteamz.

PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt provides tools that make time off more convenient for both employers and employees. PlanIt allows employees to submit time off requests that are reviewed by their supervisors using a multi-tiered approval system.

Fire operations, regardless of size, are complex and tightly controlled. Incident reporting is only one aspect of fire operations. Compliance requirements apply to all aspects of patient care, personnel management and fire inspection permits. ZOLL®, Fire Reports, a cloud-based fire records management software (RMS), allows departments to manage all aspects daily fire operations through a single, integrated platform. ZOLL Fire Reports eliminates the need to enter repetitive data in multiple applications. It saves time and reduces errors. It also allows you to prioritize what is most important: crew safety, lifesaving, and better outcomes. ZOLL Fire Reports integrates data from multiple sources. It integrates information from inspectors, EMS professionals and incident commanders. This ensures NFIRS compliance and supports NFORS analysis. The software can be customized to meet your department's specific needs.

Texting is the best way to quickly reach someone. Captivated allows you to send a message to your employees as a phone call. There is no wait time and the contact can be immediately connected to the person who can help them. You can receive texts from your website, or any of your toll-free or landline numbers. Communicate with customers as you would with family and friends in real-time. Customer retention and engagement are key factors in increasing sales opportunities. Happy customers mean more revenue. Communicate with colleagues and coach others to improve communication with customers. All conversations are stored in cloud and can be accessed on both mobile and browser devices.

EVALS is a mobile skill assessment and tracking system for public safety that provides students and instructors with powerful tools to improve learning and performance. To reinforce the knowledge, skills and attitudes, you can stream, stream, upload, review and share videos. Students learn how to create realistic situations and evaluate the impact of the situation on their ability to succeed in the real world. Our unique Digital Taskbook module and Time Tracking module allow you to track on-the job training hours and performance requirements. You can select the components that you need to simplify and streamline your training evaluations. These include Digital Taskbook, an embedded events schedule, attendance and time tracking, private messaging boards, academic testing, and other features. The platform can be accessed from any web-enabled device. You can also use the iOS app to conduct field and video assessments without the need for an internet connection.

Call tracking software can help you find the most effective advertising avenues for your company. Is it the billboard at Main Street? The ad spot on the busiest radio station during rush hour? Or are they the Google pay-per-click ads? Call tracking allows you to quickly determine which advertising campaign brings in the most calls. With this information, you can make informed decisions about how to spend your marketing budget. Caller Insight's call tracking software runs on a web-based interface. This allows you to log in from any Internet-connected device and view your reports. Caller Insight allows you to compare campaigns, test advertising campaigns and listen to call recordings.

Voice and two-way SMS are available for multi-channel connectivity. Call center features such as call barging, power dialer and queue performance metrics can be used to manage calls. Use voice and SMS enabled local numbers to have SMS conversations similar to chats with local customers in the US and Canada. Send international SMS one-way to more than 100 countries. Integrate your Zoho Voice system with CRMs and helpdesks seamlessly. Streamline communications and transform how you interact with your customers. Set up local numbers and toll-free from multiple countries to help your business grow beyond its borders. Call without worrying about your budget. You can enjoy uncompromising quality for your business calls while saving a lot, especially if you frequently make international calls.

In case of emergencies, natural disasters, terrorist threats, or active shooter situations, issue warnings and instructions. Our one-click messaging interface is easy to use and allows anyone with any technical ability to quickly create a message or use a prewritten template that is specific for the event. Automated alerts are available via the National Weather Service (NWS), SMS/text notifications and messaging APIs. Automated translation and sending of messages in up to 60 languages. Administrators can issue alerts from anywhere and at any time, while citizens receive timely alerts right on their mobile devices. You can customize your administrative access settings and have reliable hosting so that system security is always your top priority in an emergency.

eTollFree Predictive dialer can increase agent productivity. eTollFree provides small businesses with a fully customizable business phone system and webphone that can be customized to meet their customer service needs. The solution can be used as an outbound or inbound call center software. It offers a wide variety of features such as callbacks, autodial campaigns, manual dial mode, answering machine detection and real-time reports display.