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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Introducing a Slack application designed to seamlessly integrate your PagerDuty on-call schedule into Slack User Groups, enhancing your incident management process. This tool allows for prompt communication with on-call engineers, ensuring that responses to incidents are executed swiftly and efficiently.

Description

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding. root9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

PagerDuty Yes 
Slack Yes 
AXIOM No 
Amazon CloudWatch No 
Axiom No 
Azure Monitor No 
Datadog No 
Dynatrace No 
Google Cloud Monitoring No 
Honeycomb No 
Nagios Core No 
Opsgenie No 
Rollbar No 
SolarWinds Database Performance Analyzer No 
SolarWinds Pingdom No 
Splunk AppDynamics No 
StatusCake No 
Sumo Logic No 
Zabbix No 
incident.io No 

Integrations

PagerDuty Yes 
Slack Yes 
AXIOM Yes 
Amazon CloudWatch Yes 
Axiom Yes 
Azure Monitor Yes 
Datadog Yes 
Dynatrace Yes 
Google Cloud Monitoring Yes 
Honeycomb Yes 
Nagios Core Yes 
Opsgenie Yes 
Rollbar Yes 
SolarWinds Database Performance Analyzer Yes 
SolarWinds Pingdom Yes 
Splunk AppDynamics Yes 
StatusCake Yes 
Sumo Logic Yes 
Zabbix Yes 
incident.io Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$179/month unlimited users
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PagerSync

Founded

2024

Country

United States

Website

www.pagersync.com

Vendor Details

Company Name

root9

Founded

2026

Country

United States

Website

root9.io

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting Yes 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management Yes 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management No 

Alternatives