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Description

The era when next-day delivery was a unique selling proposition for retailers has passed; it is now a standard expectation among consumers, necessitating that businesses find ways to distinguish themselves in order to cultivate genuine customer loyalty. Primis connects seamlessly with all major carrier networks, along with emerging carriers that are gaining traction in the market, and we are also open to integrating additional carriers as needed. At Primis, we believe that the post-purchase experience is just as vital to a brand's success as having a user-friendly and aesthetically pleasing e-commerce platform. Failing to optimize this crucial stage can alienate customers, lead to increased "where is my order?" inquiries, and forfeit valuable opportunities to impress and retain your clientele. In today's competitive landscape, businesses must prioritize every aspect of the customer journey to foster lasting relationships.

Description

WISMOlabs is a tool that helps eCommerce retailers provide exceptional customer service after purchase. This includes shipment tracking, notifications, and more. It communicates with customers when they are most open to it and builds brand loyalty through personalization, intelligent marketing, and keeping customers informed throughout the order process. Retailers can generate 20-30X ROI, increase brand loyalty, improve LTV by at least 100%, increase customer satisfaction, and reduce WISMO support calls up to 90%. If your customers trust you and you provide great customer service, they will continue to buy from you. Display relevant marketing messages when your customers are most open to them. Customers track their purchases on average 3 to 6 times. You are responsible for the tracking experience, not the shipping carrier. It's important to provide a friction-free experience for customers as possible as part of the post-purchase experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Magento
Salesforce
Shopify
WooCommerce
Amazon
Foursixty
Klaviyo
Shopify Plus

Integrations

BigCommerce
Magento
Salesforce
Shopify
WooCommerce
Amazon
Foursixty
Klaviyo
Shopify Plus

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PRIMIS

Founded

2020

Country

United Kingdom

Website

primis.cx

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Product Features

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

Alternatives

UpOrder Reviews

UpOrder

UpOrder by Pantastic