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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PNMPulse is a cutting-edge software solution designed specifically for fraternity and student organization recruitment management, catering to the needs of future leaders. By offering a centralized "Source of Truth" for these groups, we significantly reduce administrative duplication, enabling teams to transition from outdated spreadsheets and tedious manual data entry to a more streamlined approach, allowing for increased focus on interpersonal connections. Key Features: Self-Service Portals for Potential New Members: Prospective members can take control of their recruitment experience by creating accounts to upload their headshots, resumes, and contact details directly into your management dashboard. Seamless Attendance Monitoring: Utilizing QR code check-ins, candidate profiles and event records are updated instantly, eliminating the necessity for traditional attendance lists. Dynamic Deliberation Dashboard: Transform your decision-making process with a digital "War Room" that features organized discussion queues and live sentiment analysis. Members can enter speaker queues through the app, effectively reducing the disorder associated with manual tallying and chaotic debates. This comprehensive approach not only simplifies the recruitment process but also enhances the overall experience for both organizations and potential members alike.

Description

ROGER365.io stands out as a Microsoft-certified CCaaS (Contact Center as a Service) solution that revolutionizes Microsoft Teams into a sophisticated AI-driven omnichannel contact center. This innovative platform merges various communication channels, including voice calls, webchat, WhatsApp, SMS, Facebook, and email, into a cohesive Teams-native interface, eliminating the need for separate systems. Among its key features are: - Unified Omnichannel Hybrid Queues – integrating all channels into a single streamlined queue - Intelligent Routing – options for skills-based, round-robin, and Teams presence-based distribution - Agent Support Tools – providing real-time insights into queues, call management, note-taking, and scheduling callbacks - Supervisor Dashboards – allowing for live monitoring, whisper and barge functionalities - AI and Automation Solutions – utilizing Azure OpenAI, Copilot, sentiment analysis, and customizable workflow triggers - CRM and Power Platform Connectivity – seamlessly integrating Dynamics 365, Power Automate, and custom Power Apps into the agent interface - Comprehensive Reporting – offering both real-time and historical analytics across all communication channels Being cloud-native, the solution can be deployed in less than ten minutes, and it has gained the trust of esteemed brands such as Rijksmuseum, Quooker, and Tony's Chocolonely, showcasing its effectiveness and reliability in enhancing customer interaction. This unique approach not only streamlines operations but also significantly enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Microsoft Teams

Integrations

Microsoft Teams

Pricing Details

$400/year
Free Trial
Free Version

Pricing Details

€25/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PNMPulse

Founded

2026

Country

United States

Website

pnmpulse.com

Vendor Details

Company Name

ROGER365.io

Founded

2021

Country

The Netherlands

Website

www.roger365.io

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