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Description
Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.
Description
ProfitWatch Call Accounting is an exceptionally intuitive call accounting system tailored specifically for the hospitality industry. With its ability to integrate effortlessly with a wide range of PBX and PMS systems, ProfitWatch provides hotels, motels, casinos, resorts, spas, and cruise lines with a robust yet straightforward solution for managing their communications and much more. It features several pricing options that enable users to implement promotional rates for guests, thereby incentivizing phone usage. Users can generate invoices on demand or set them to be automatically created, allowing for printing, saving to a file, or emailing as necessary. Additionally, the system ensures that users receive instant alerts through email, SMS, and screen notifications when an emergency call is made anywhere on the premises, enhancing overall safety and responsiveness. This comprehensive approach not only streamlines call management but also significantly improves guest experience and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
3CX
Yes
Amazon Simple Notification Service (SNS)
Yes
Avaya Aura
Yes
Avaya Experience Platform
Yes
Capsule
Yes
FreePBX
Yes
FullContact
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Jira
Yes
Integrations
3CX
No
Amazon Simple Notification Service (SNS)
No
Avaya Aura
No
Avaya Experience Platform
No
Capsule
No
FreePBX
No
FullContact
No
Google Calendar
No
HubSpot CRM
No
Jira
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PBXDom
Founded
2013
Country
United States
Website
www.pbxdom.com
Vendor Details
Company Name
Metropolis Technologies
Founded
1993
Country
United States
Website
www.metropolis.com
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
