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Average Ratings 116 Ratings

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Average Ratings 0 Ratings

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Description

Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount.

Description

No matter the scale or configuration of your business, regardless of the number of agents involved, whether in customer service, sales, or support, our cloud contact center solution ensures that you remain central to every interaction. Imagine a world where agents experience greater job satisfaction and unprecedented levels of productivity, leading to every customer departing with a sense of fulfillment and a desire to return. In this environment, all service providers and businesses can leverage advanced cloud technology that is user-friendly and easily upgradable. Our platform is meticulously designed to minimize costs, reduce vendor complexities, and eliminate integration challenges. It offers the versatility to adapt to your unique operational needs while ensuring minimal interruptions. Thrio efficiently manages inbound and outbound communications across voice, SMS, chat, email, and social media channels. Our comprehensive routing engine seamlessly integrates these different communication avenues within an advanced native workflow automation system, representing the pinnacle of hybrid communication solutions. This innovative approach not only enhances customer engagement but also streamlines internal processes for improved overall performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
Microsoft Teams
Odoo
Protel Cloud PMS
Salesforce
Sewan
Telnyx
Twilio
X (Twitter)
Zendesk

Integrations

WhatsApp
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
Microsoft Teams
Odoo
Protel Cloud PMS
Salesforce
Sewan
Telnyx
Twilio
X (Twitter)
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$89 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Yeastar

Founded

2006

Country

China

Website

www.yeastar.com/

Vendor Details

Company Name

Thrio

Country

United States

Website

www.thrio.com

Product Features

Business Phone Systems

The Yeastar P-Series Phone System serves as an all-in-one business telecommunication solution, integrating voice, video, and collaboration features into a powerful, cohesive platform. Designed for contemporary businesses, it eliminates the need for disparate communication tools by providing a seamless "PBX-Plus-More" framework.

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Emphasizing a user-friendly approach to Unified Communications, the Yeastar P-Series Phone System provides businesses of any scale with an all-in-one solution for voice calls, video conferencing, messaging, and seamless integrations right from the start.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

The Yeastar P-Series Phone System includes an integrated call center feature, providing organizations with an all-in-one solution for managing calls, video communications, messaging, and various integrations. This system is designed to cater to the needs of businesses, regardless of their scale.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Infrastructure (CCI)

The Yeastar P-Series Phone System features an integrated call center solution designed to provide organizations with an all-in-one package for handling calls, video communications, messaging, and various integrations. This versatile system is ideal for enterprises of any scale.

Cloud PBX

The Yeastar P-Series Phone System offers a comprehensive cloud PBX solution that seamlessly integrates telephony, contact center functionalities, and various applications into a single platform to enhance your everyday business activities.

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Contact Center as a Service (CCaaS)

The Yeastar P-Series revolutionizes conventional telephone systems by offering an advanced CCaaS solution. It integrates both inbound and outbound call center operations with multiple messaging channels, such as WhatsApp, SMS, and Live Chat. This seamless approach allows businesses to engage with customers on their chosen platforms, all through a user-friendly interface.

PBX

User-friendly, efficient, and capable of expansion, the Yeastar P-Series Phone System transforms business communications by unifying calling, meetings, omnichannel messaging, integrations, and additional features into one seamless solution, eliminating barriers of distance, platforms, and systems.

Softphone

Enhance your team's productivity with Yeastar Linkus, the premier softphone that transforms your mobile device, desktop, or web browser into a robust office extension. No matter if you're working remotely, out in the field, or traveling, Linkus guarantees that you stay connected and in control.

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

The Yeastar P-Series Phone System serves as an all-in-one "PBX-Plus-More" solution, integrating voice, video, and collaboration functionalities within a single, dynamic platform. Designed to cater to the advanced requirements of contemporary enterprises, it provides exceptional versatility with deployment options that include Cloud, On-premises, or Software configurations.

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

The Yeastar P-Series offers a comprehensive Unified Communications (UC) solution that harmoniously combines voice, video, messaging, and presence functionalities into a singular platform. This integration removes barriers between various communication methods, enabling contemporary teams to transition smoothly between mobile, desktop, and web interfaces while maintaining seamless continuity.

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

White Label VoIP

Effortlessly established and user-friendly, Yeastar's white-label hosted PBX solutions are designed to enhance your market reach and increase recurring income on a daily basis.

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Alternatives

Alternatives

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