Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Establish a fully operational contact center from the ground up in just a few hours while integrating cloud functionalities with your existing on-premises hardware. Transition seamlessly from outdated systems to cloud solutions overnight with Ozonetel, where our product specialists will thoroughly assess your needs before suggesting a tailored solution that aligns perfectly with your business objectives. Efficiently unify and automate both digital and voice communication channels, utilizing top-rated dialers to enhance the management of inbound leads and streamline outbound campaigns. You can set up a comprehensive call management system in 24 hours or even less, offering extensive inbound, outbound, and blended call center options. At Ozonetel, we provide secure cloud communication solutions that enhance the customer experience while reducing overall costs for contact centers. Renowned for pioneering the first cloud-based customer experience platform in India, we continue to distinguish ourselves through unmatched customer support and relentless innovation in AI technology. Our commitment to excellence ensures that we remain at the forefront of the industry, constantly evolving to meet our clients' needs.
Description
Reclaim valuable hours of productivity by enhancing your communication with prospects and customers efficiently. This process starts by logging information directly within Salesforce, allowing you to connect with customers and prospects instantly just by clicking on their phone numbers. While on the call, you can easily find answers, review call history, jot down notes, and finalize important details without needing to switch between different apps or devices. Say goodbye to sticky notes and scribbles on napkins, as you can now streamline your sales operations with features like automatic call logging, voicemail drop, and quick-access call lists, enabling faster connections to your leads and contacts. Establish greater trust with customers by ensuring that incoming calls are directed to a personal, dedicated number and voicemail system. With Salesforce Sales Dialer, you gain access to an outbound calling solution that can also include inbound calling capabilities. Furthermore, you only need to pay for the total minutes used by your organization, conveniently purchased in blocks of 1,000 minutes, keeping your costs manageable while maximizing efficiency. In this way, sales teams can focus more on building relationships and closing deals rather than getting bogged down by administrative tasks.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Akoonu
BoldDesk
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Inriver PIM
Kylas
Meritto
Integrations
Salesforce
Akoonu
BoldDesk
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Inriver PIM
Kylas
Meritto
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ozonetel
Founded
2007
Country
United States
Website
ozonetel.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management