Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Navigating numerous channels while under the scrutiny of the public can make it challenging to provide outstanding social customer care and captivating marketing content. Imagine the potential of streamlining your technology with a single, robust platform to oversee all your digital dialogues. The Orlo platform is designed to help you concentrate on what truly counts: delivering an exceptional customer experience, and it can be set up in just a few hours! By consolidating all your digital conversations within the Orlo Inbox, you enable your team to assist customers precisely when they need it most. Whether your communications occur through social media, live chat, WhatsApp, or SMS, you can deliver top-notch service directly from the Inbox. With Orlo's marketing solution, reaching your audience has never been simpler, and our integrated live chat feature ensures you are there for your customers during critical moments. Enhance your engagement and streamline your communication efforts with Orlo today!
Description
Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
WhatsApp
Yes
Axis LMS
No
Facebook Messenger
No
Google Business Messages
No
Instagram
No
Microsoft Dynamics 365
Yes
Microsoft Power BI
Yes
Telegram
No
Integrations
Facebook
Yes
WhatsApp
Yes
Axis LMS
Yes
Facebook Messenger
Yes
Google Business Messages
Yes
Instagram
Yes
Microsoft Dynamics 365
No
Microsoft Power BI
No
Telegram
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€79 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Orlo
Founded
2013
Country
United Kingdom
Website
www.orlo.tech/solutions
Vendor Details
Company Name
Superchat
Founded
2020
Country
Germany
Website
www.superchat.de/
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Social Media Advertising
Ad Buying
No
Ad Creation
No
Bulk Advertising
No
Campaign Management
No
Collaboration Tools
No
Comment / Reply Moderation
No
Digital Asset Management
No
Reporting / Analytics
No
Retargeting
No
Roles / Permissions
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Social Media Marketing
Analytics
No
Automated Publishing
No
Contact Management
No
Content Management
No
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
No
Post Scheduling
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No