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Average Ratings 0 Ratings
Description
Orchestra is an AI-driven, communication-focused work platform that seamlessly integrates messaging, task management, calls, documents, and media into a single cohesive workspace, aiming to minimize context switching and enhance work alignment. Within Orchestra, conversations and tasks are closely intertwined; any message can easily be transformed into a task that exists within the same chat, and dedicated chats for tasks are available exclusively to relevant participants. Projects and tasks coexist with discussions, featuring customizable fields, various views like lists and kanban, sorting options, grouping, filters, and nested relationships that remain visible in context. Communication through calls, whether voice, video, or asynchronous updates, occurs directly within chats and can incorporate features like automatic transcription, translation, or summaries when needed. Documents, pages, and media are organized in a manner that keeps them accessible and easy to find, rather than dispersed throughout the platform. Additionally, the platform is equipped with AI agents that assist with tasks such as summarizing, taking meeting notes, and providing contextual support, enhancing overall productivity and collaboration. Ultimately, Orchestra seeks to streamline workflows by ensuring that all necessary tools and resources are readily available in one place.
Description
Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Outlook
Yes
WhatsApp
Yes
Asana
Yes
Cisco Webex
No
Dropbox
Yes
EPIC HRMS
No
Figma
Yes
GitHub
Yes
GitLab
Yes
Gmail
Yes
Integrations
Microsoft Outlook
Yes
WhatsApp
Yes
Asana
No
Cisco Webex
Yes
Dropbox
No
EPIC HRMS
Yes
Figma
No
GitHub
No
GitLab
No
Gmail
No
Pricing Details
$10 per month
Free Trial
No
Free Version
Yes
Pricing Details
Upon request
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Orchestra
Founded
2023
Country
United States
Website
orch.so/
Vendor Details
Company Name
Qmatic
Founded
1981
Country
Sweden
Website
www.qmatic.com/products/orchestra/
Product Features
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes