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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Orchestra is an AI-driven, communication-focused work platform that seamlessly integrates messaging, task management, calls, documents, and media into a single cohesive workspace, aiming to minimize context switching and enhance work alignment. Within Orchestra, conversations and tasks are closely intertwined; any message can easily be transformed into a task that exists within the same chat, and dedicated chats for tasks are available exclusively to relevant participants. Projects and tasks coexist with discussions, featuring customizable fields, various views like lists and kanban, sorting options, grouping, filters, and nested relationships that remain visible in context. Communication through calls, whether voice, video, or asynchronous updates, occurs directly within chats and can incorporate features like automatic transcription, translation, or summaries when needed. Documents, pages, and media are organized in a manner that keeps them accessible and easy to find, rather than dispersed throughout the platform. Additionally, the platform is equipped with AI agents that assist with tasks such as summarizing, taking meeting notes, and providing contextual support, enhancing overall productivity and collaboration. Ultimately, Orchestra seeks to streamline workflows by ensuring that all necessary tools and resources are readily available in one place.

Description

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
WhatsApp Yes 
Asana Yes 
Cisco Webex No 
Dropbox Yes 
EPIC HRMS No 
Figma Yes 
GitHub Yes 
GitLab Yes 
Gmail Yes 
Google Calendar Yes 
Jira Yes 
LinkedIn Yes 
Microsoft Power BI No 
Oracle Siebel CRM No 
Qlik Cloud Analytics No 
Salesforce No 
Slack Yes 
Zapier Yes 
Zoom Yes 

Integrations

Microsoft Outlook Yes 
WhatsApp Yes 
Asana No 
Cisco Webex Yes 
Dropbox No 
EPIC HRMS Yes 
Figma No 
GitHub No 
GitLab No 
Gmail No 
Google Calendar No 
Jira No 
LinkedIn No 
Microsoft Power BI Yes 
Oracle Siebel CRM Yes 
Qlik Cloud Analytics Yes 
Salesforce Yes 
Slack No 
Zapier No 
Zoom No 

Pricing Details

$10 per month
Free Trial No 
Free Version Yes 

Pricing Details

Upon request
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Orchestra

Founded

2023

Country

United States

Website

orch.so/

Vendor Details

Company Name

Qmatic

Founded

1981

Country

Sweden

Website

www.qmatic.com/products/orchestra/

Product Features

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Alternatives

Alternatives