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Average Ratings 3 Ratings

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Description

Enhance your guests' experience by enabling them to secure the best rates through direct bookings on your website with the Optima Smart web booking engine. The streamlined management of prices, inventory, and restrictions related to OTAs has never been easier. This ease of use also applies to other essential functions such as room upgrades and payment processing. Our analysis of customer revenue trends shows that every new client using Optima has experienced sustained revenue growth over time. We provide tailored solutions that cater to your specific needs, whether you manage a small hotel, belong to a larger hotel chain, or operate an apartment or guest house. Our dedicated support and development teams are committed to offering the most effective software solutions, ensuring you receive assistance every step of the way. With all our implementation and training staff having backgrounds in hospitality, we understand your challenges firsthand. We are here to help you concentrate on what truly matters: delivering an exceptional experience to your guests while we handle the technical details. By partnering with us, you can elevate your property management to the next level and foster a welcoming environment for all visitors.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AFAS Software No 
Akia No 
Beonprice No 
Booking.com No 
GuestCentric No 
GuestRevu No 
HiJiffy No 
Jamezz No 
Lybra Assistant No 
RevControl No 
RoomPriceGenie No 
Salto No 
SiteMinder No 
Stripe No 
Toast POS No 
Tripadvisor No 
Unit4 Financial Planning & Analysis No 
Xero No 
iVvy Venue Management No 
unTill No 

Integrations

AFAS Software Yes 
Akia Yes 
Beonprice Yes 
Booking.com Yes 
GuestCentric Yes 
GuestRevu Yes 
HiJiffy Yes 
Jamezz Yes 
Lybra Assistant Yes 
RevControl Yes 
RoomPriceGenie Yes 
Salto Yes 
SiteMinder Yes 
Stripe Yes 
Toast POS Yes 
Tripadvisor Yes 
Unit4 Financial Planning & Analysis Yes 
Xero Yes 
iVvy Venue Management Yes 
unTill Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Silverbyte Systems

Founded

1992

Country

Israel

Website

www.silverbyte.com

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Alternatives

Optima PMS Reviews

Optima PMS

Silverbyte Systems

Alternatives