Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpsCenter is a user-friendly, multi-faceted cloud-based solution tailored for the retail sector, aimed at streamlining the management and execution of store tasks and communications. As a cloud solution, it eliminates the need for software installation and maintenance, allowing for rapid setup and configuration. Opterus adopted an operational perspective on communication and task execution, crafting a clean and accessible interface that requires minimal administration from business users. By employing a modular design, OpsCenter effectively addresses the comprehensive challenges of retail communications rather than just isolated issues. The platform has experienced robust user engagement across all tiers of the retail organization. Additionally, updates are swift, complimentary, and straightforward, while customized workflows can be established without necessitating any development efforts. This versatility makes OpsCenter a valuable asset for retailers looking to enhance their operational efficiency.
Description
Consumer Goods Cloud is an AI-powered platform designed specifically for brands in the consumer goods industry. It unifies planning and execution processes across sales, merchandising, trade marketing, and customer service teams. With a connected data foundation, organizations gain a single view of accounts, opportunities, and retail performance metrics. Account managers can create collaborative customer business plans that align volume targets, trade spend, and promotional strategies. Trade promotion tools offer visual planning calendars, funds management, and scenario modeling to drive smarter investment decisions. Field representatives can plan store visits, complete tasks through mobile apps, and capture real-time insights even while offline. Embedded AI delivers actionable recommendations that improve forecasting, optimize execution, and highlight growth opportunities. Service teams benefit from automated case routing and integrated service consoles for improved responsiveness. Consumer Goods Cloud also integrates seamlessly with analytics, data platforms, and system connectors for enhanced visibility. Together, these capabilities empower consumer goods companies to increase revenue, strengthen retailer partnerships, and improve operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cleo Integration Cloud
No
Collate
No
Salesforce
No
StackStorm
Yes
Integrations
Cleo Integration Cloud
Yes
Collate
Yes
Salesforce
Yes
StackStorm
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Opterus Inc.
Country
Canada
Website
opterus.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/consumer-goods/cloud/
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
Yes
Data Collection
Yes
Inspection
Yes
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
No
Retail Site Audit
Yes
Workforce Management
Yes
Task Management
Collaboration
Yes
Create Subtasks
Yes
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
Yes
Progress Tracking
No
Recurring Tasks
Yes
Reporting/Analytics
Yes
Spreadsheet View
No
Task Board View
Yes
Task Planning
Yes
Task Scheduling
Yes
Task Tracking
Yes
Time Tracking
No
To-Do List View
No
Product Features
CPG
Customer Management
No
Electronic Data Interchange
No
Financial Accounting
No
Forecast / Demand Planning
No
Inventory Management
No
Lot Tracking
No
Pricing Management
No
Shopper Marketing
No
Trade Promotion
No
Retail Execution
AI / Image Recognition
Yes
Collaboration Tools
Yes
Data Collection
Yes
Inspection
Yes
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
Yes
Retail Site Audit
Yes
Workforce Management
Yes