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Description
Transform feedback and operational metrics into practical insights. Gather feedback, evaluate, compare, and implement these actionable insights effectively. More than 9 million surveys, forms, and sensory evaluations have been conducted across various sectors. This spans Customer Experience, Employee Engagement, and Patient Experience. Remove uncertainty by pinpointing issues and executing necessary corrective measures. Address Compliance, Risk Assessment, Audits, and additional areas. Consistently gather data to swiftly recognize and resolve safety and compliance challenges. Utilize sensory evaluation ballots to enhance data collection and analytics specifically for the Food, Beverage, and Consumer Goods industries. By leveraging these insights, organizations can drive improvement and foster a culture of continuous enhancement.
Description
Enhance both your customer and employee experiences by leveraging real-time data for informed decision-making, suitable for businesses of any scale. Our sophisticated web platform allows you to design straightforward and effective surveys effortlessly. You can gather valuable customer feedback using our applications available on Android and iOS devices, accessible through web, tablet, or phone. Analyze comprehensive metrics on customer interactions and satisfaction via our intuitive web dashboard. Utilize these insights to implement proactive measures aimed at boosting overall customer contentment. Furthermore, our online surveys are functional offline; responses are stored on mobile devices until internet connectivity is restored. Benefit from in-depth analytics and insights derived from the data provided by your respondents. Additionally, you have the option to showcase your organization's special offers and promotions during survey participation. Select from a variety of question formats, including radio buttons, checkboxes, star ratings, numerical ratings, and NPS. Our platform also accommodates surveys in multiple languages, ensuring a broader reach, and supports various media formats, such as images and videos, enhancing the survey experience. This comprehensive approach ensures you capture the necessary data to drive meaningful improvements in your business.
API Access
Has API
API Access
Has API
Pricing Details
$95.00/month
Free Trial
Free Version
Pricing Details
$150 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Opinionmeter
Founded
1991
Country
United States
Website
www.opinionmeter.com
Vendor Details
Company Name
Zivot Labs Inc
Founded
2013
Country
India
Website
orbitrics.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video