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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenText AI Operations Management (Operations Bridge) is a comprehensive AIOps platform designed to provide enterprises with full-stack visibility and automated management of IT operations across cloud, on-premises, and XaaS environments. The solution dynamically discovers services and dependent resources, consolidating performance and event data from multiple sources to improve IT observability and accelerate incident resolution. Its AI-powered event correlation intelligently groups symptomatic alerts, reducing event noise and speeding up root cause identification. Deployment options include flexible SaaS and on-premises models, enabling organizations to balance control, speed, and scalability according to their strategic priorities. Embedded automation workflows enable rapid remedial actions through thousands of pre-built operations, minimizing manual intervention. The platform also delivers detailed service performance insights to pinpoint resource bottlenecks affecting user experience. OpenText AI Operations Management integrates seamlessly with existing toolchains to provide actionable intelligence and faster mean time to repair. It helps IT teams proactively manage service health and enhance operational efficiency.

Description

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius
Azure Virtual Desktop
Citrix DaaS
Deep Instinct
HCL BigFix AEX
IGEL
Kovair DevOps
Microsoft Exchange
Nutanix AHV
Omnissa Horizon 8
Open Content Platform
Rally Software
RegDesk
ServiceNow
Splunk Cloud Platform
Stratodesk NoTouch
Swimlane

Integrations

Axonius
Azure Virtual Desktop
Citrix DaaS
Deep Instinct
HCL BigFix AEX
IGEL
Kovair DevOps
Microsoft Exchange
Nutanix AHV
Omnissa Horizon 8
Open Content Platform
Rally Software
RegDesk
ServiceNow
Splunk Cloud Platform
Stratodesk NoTouch
Swimlane

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/ai-operations-management

Vendor Details

Company Name

Lakeside Software

Founded

1997

Country

United States

Website

www.lakesidesoftware.com

Product Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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