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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenText AI Operations Management (Operations Bridge) is a comprehensive AIOps platform designed to provide enterprises with full-stack visibility and automated management of IT operations across cloud, on-premises, and XaaS environments. The solution dynamically discovers services and dependent resources, consolidating performance and event data from multiple sources to improve IT observability and accelerate incident resolution. Its AI-powered event correlation intelligently groups symptomatic alerts, reducing event noise and speeding up root cause identification. Deployment options include flexible SaaS and on-premises models, enabling organizations to balance control, speed, and scalability according to their strategic priorities. Embedded automation workflows enable rapid remedial actions through thousands of pre-built operations, minimizing manual intervention. The platform also delivers detailed service performance insights to pinpoint resource bottlenecks affecting user experience. OpenText AI Operations Management integrates seamlessly with existing toolchains to provide actionable intelligence and faster mean time to repair. It helps IT teams proactively manage service health and enhance operational efficiency.

Description

Resolve production incidents and development issues with AI that understands your code, infrastructure, and telemetry — reducing MTTR by up to 80% and boosting engineering productivity by 50%. OpsWorker helps Software Developers, SREs, and DevOps Engineers reduce MTTR, resolve complex development issues, and manage high-incident environments. Through intelligent incident correlation, code-aware troubleshooting, and deep integration into your technical ecosystem, OpsWorker delivers actionable insights and autonomous remediation — ensuring resilient, high-performance operations across Kubernetes and Cloud workloads. Built as an AI SRE platform for modern AIOps, OpsWorker leverages AI Observability to analyze incidents across distributed systems, correlating signals from metrics, logs, traces, infrastructure state, and deployments to surface the most probable root cause within minutes. Designed with an EU-first approach, OpsWorker prioritizes data sovereignty, privacy, and enterprise-grade security while enabling engineering teams to investigate incidents faster and operate complex cloud-native environments with confidence. Recent platform capabilities include Resource Topology and Service Dependency mapping, giving engineers full visibility into upstream and downstream service interactions across HTTP, TCP, and gRPC workloads. OpsWorker now integrates with Grafana Alerting contact points and supports Bring Your Own LLM, allowing organizations to use their preferred AI models for investigations. Engineers can also enrich investigations with custom operational context, enabling deeper root-cause analysis for complex incidents. To reduce alert fatigue, OpsWorker delivers a Daily Diff Summary in Slack, highlighting meaningful changes in alerts and system behavior

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon CloudWatch
Amazon EKS
Azure Kubernetes Service (AKS)
Claude
Deep Instinct
Grafana Cloud
Kops.dev
Kovair DevOps
Kubernetes
Microsoft Exchange
Open Content Platform
OpenAI
Prometheus
Rally Software
RegDesk
Slack
Swimlane

Integrations

Amazon CloudWatch
Amazon EKS
Azure Kubernetes Service (AKS)
Claude
Deep Instinct
Grafana Cloud
Kops.dev
Kovair DevOps
Kubernetes
Microsoft Exchange
Open Content Platform
OpenAI
Prometheus
Rally Software
RegDesk
Slack
Swimlane

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/ai-operations-management

Vendor Details

Company Name

OpsWorker AI

Founded

2025

Country

Germany

Website

www.opsworker.ai

Product Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

Alternatives

Alternatives

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