Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Everything you need to get back to work and reconnect with your guests The future of restaurants is in jeopardy and now is the time to come together as a community. OpenTable can help you revive your business, from takeout ordering to special experiences. OpenTable is the best place to search for OpenTable and get noticed. OpenTable offers solutions to help you manage and grow your business. You can order online and get takeout, as well as powerful marketing and experiences. Our network of millions will help you make more money. You will find every tool and integration that you need to streamline operations, from reservations and waitlists to shift planning to actionable insights and shift planning. Hospitality is built upon getting to know each guest, regardless of how they are dining.

Description

Elevate your business presence with Yelp by either adding or claiming your listing, ensuring your information is current, and engaging with customer feedback through timely responses to reviews. Utilize insightful analytics to track clicks and calls, and consider premium upgrades for enhanced advertising capabilities. Keep your profile updated with essential details like operating hours and contact information, making it easier for potential customers to reach you. Showcase your business’s highlights by adding appealing photos, which can help convert page visitors into loyal patrons. Provide functionality for users to request quotes, schedule appointments, or inquire directly through your profile, enhancing customer interaction. Stay proactive by monitoring incoming reviews and feedback, fostering an engaging relationship with your clientele to encourage repeat visits. Additionally, gain insights into your audience’s behavior by observing real-time metrics on page activity and user engagement. Understanding your potential customers better can help you tailor your services to meet their needs effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hostie Yes 
Locafy Yes 
MS Shift Yes 
Merchant Centric Yes 
Minitable Yes 
ProvenExpert.com Yes 
Retamo Yes 
Sorrel AI Yes 
Tripadvisor Menu Connect Yes 
Vista Social Yes 
WiserNotify Yes 
Zembra Yes 
Alterna CX No 
ChatGPT Pro Yes 
Field Solution Group No 
Flamingo Resident Retention No 
Loopon No 
ResponseScribe No 
Reviewshake Yes 

Integrations

Hostie Yes 
Locafy Yes 
MS Shift Yes 
Merchant Centric Yes 
Minitable Yes 
ProvenExpert.com Yes 
Retamo Yes 
Sorrel AI Yes 
Tripadvisor Menu Connect Yes 
Vista Social Yes 
WiserNotify Yes 
Zembra Yes 
Alterna CX Yes 
ChatGPT Pro No 
Field Solution Group Yes 
Flamingo Resident Retention Yes 
Loopon Yes 
ResponseScribe Yes 
Reviewshake No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpenTable

Founded

1998

Country

United States

Website

restaurant.opentable.com

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

yelp.com

Product Features

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management Yes 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory No 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations Yes 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders No 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications No 
Waitlist Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

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