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features
design
support

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Description

Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value. Over the past seven years, we’ve supported 100+ enterprises across 43 countries in building lasting customer relationships through gamification and personalization. Global brands like Heineken, JTI, limango, Intersport, and ALDO trust Open Loyalty’s composable architecture to seamlessly integrate loyalty mechanics into their ecosystems—without the heavy lift of building from scratch. Our value lies in three key pillars: 1) Increasing CLV: Drive lasting customer engagement with gamified loyalty strategies. 2) Maximizing ROI: Reduce reliance on discounts by leveraging engaging, non-margin-eroding tactics. 3) Seamless integration: An API-first design ensures effortless integration into complex tech stacks. As part of the OEX group, with 15 companies, €167.3M in revenue, and €17.7M EBITDA in 2023, Open Loyalty has been recognized by Google and Deloitte for its scalability and enterprise-readiness.

Description

Transform first-time buyers into lifelong patrons with the most reliable loyalty application available. Customers participating in points programs tend to shop more frequently and increase their spending as well. Move away from conventional advertising methods and embrace loyalty initiatives to enhance your business growth. Additionally, provide alternative avenues for earning points throughout their interaction with your brand, such as writing product reviews, engaging on social media, and commemorating birthdays. Rather than sifting through their emails, your customers can easily access the points they have accumulated with your store and a host of others in one user-friendly platform. While rewarding purchases is vital, it is merely one aspect of an effective loyalty program. By naming your points something appealing, like "stars" or "glam bucks," you can cultivate a loyalty experience that resonates with your brand identity. Furthermore, integrate Smile with your frequently used tools to unlock enhanced functionalities, such as granting points for customer reviews and referrals. This holistic approach to customer engagement can significantly strengthen your brand's connection with its audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Arka
BigCommerce
CM Commerce
Fera
Glew
HubSpot Marketing Hub
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Omnisend
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay
Verified Reviews

Integrations

Arka
BigCommerce
CM Commerce
Fera
Glew
HubSpot Marketing Hub
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Omnisend
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay
Verified Reviews

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Open Loyalty

Founded

2017

Country

Poland

Website

www.openloyalty.io

Vendor Details

Company Name

Smile.io

Founded

2012

Country

Canada

Website

smile.io

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives

Alternatives

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