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Description
Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.
Description
Virtual PBX Software PBXPlus from 500apps can increase your team's efficiency by supercharging your business' impact with access to numerous features, such as IVR menus, call forwarding, numbers from 40+ countries, visual call flows, inbound and outbound dialing, integrations with CRM and telephone providers, and more. Access to over 37+ apps with PBXPlus at $14.99 per user with a 14-days free trial.
Key Features:
Create Unlimited Menus
Outbound Dialing
Call Flow Automation
Voicemails for Business
Call forwarding
Call Analytics
Voicemails
Dial by Name
Virtual Numbers and Many More.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agile CRM
No
Facebook Messenger
Yes
Instagram
Yes
LinkedIn
Yes
Pinterest
Yes
Salesforce
No
Skype
Yes
Truecaller
Yes
Twilio
No
WhatsApp
Yes
Integrations
Agile CRM
Yes
Facebook Messenger
No
Instagram
No
LinkedIn
No
Pinterest
No
Salesforce
Yes
Skype
No
Truecaller
No
Twilio
Yes
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9.99
$14.99 per month per user with a 14-days free trial.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Vasudev
Country
India
Website
www.vasudev.com
Vendor Details
Company Name
500apps
Founded
2018
Country
New Work
Website
pbxplus.com
Product Features
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
No
Virtual Call Center
Yes
Web Conferencing
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
No