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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OnPoint's flagship mobile platform, the CellCast® Solution, has now evolved into its seventh iteration, significantly surpassing the features offered by other enterprise mobile learning solutions. This comprehensive platform comprises hundreds of features that empower training and development teams, as well as business units, to efficiently plan, create, launch, and oversee their mobile initiatives. Renowned as a trailblazer in the realm of enterprise mobile learning, OnPoint has been at the forefront of enterprise mobility since 2002, showcasing a firm commitment to innovation. The company has established a strong reputation for crafting mobile-enabled solutions that encompass various aspects such as training delivery, performance support, and business communications. Our first mobile product, The FreePad Solution, was launched well ahead of its time and received recognition with a Gold Innovation Excellence Award from Brandon Hall Group in 2003. The solutions we offer are not only advanced and intricate but also designed to be adaptable and cost-effective for organizations of all sizes, ensuring accessibility to top-tier mobile learning capabilities. As the landscape of mobile learning continues to evolve, OnPoint remains dedicated to enhancing its offerings to meet the ever-changing needs of the industry.

Description

Empower your customers to receive answers, address challenges, and take decisive steps through an engaging, conversational interface. Implement an AI assistant that is perpetually accessible, understanding, and reflective of your brand’s tone and identity. Assist customers in navigating even their most intricate problems, whether that involves processing an exchange or modifying a subscription. Adapt quickly to shifts within your business landscape, while leveraging analytics and reporting to consistently enhance the customer journey. Sierra's conversational AI platform allows your organization to create a customized AI assistant tailored to your unique business needs and clientele. Infuse your assistant with your company’s ethos, guidelines, procedures, and expertise, ensuring it embodies the finest aspects of your enterprise. Establish benchmarks to steer your assistant towards effective solutions, and implement safeguards to ensure alignment with your policies. Conversational AI extends beyond merely answering inquiries; with Sierra, your AI assistant can also take proactive measures to facilitate customer needs and improve overall satisfaction. This way, you can create a holistic customer service experience that drives loyalty and engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Operata
Salesforce
Shopify
SparkLearn
Zendesk

Integrations

Operata
Salesforce
Shopify
SparkLearn
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OnPoint Digital

Founded

2002

Country

United States

Website

www.onpointdigital.com/index.php

Vendor Details

Company Name

Sierra.ai

Founded

2023

Country

United States

Website

sierra.ai/

Product Features

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Mobile Learning

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom
eCommerce

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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