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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OnPoint's flagship mobile platform, the CellCast® Solution, has now evolved into its seventh iteration, significantly surpassing the features offered by other enterprise mobile learning solutions. This comprehensive platform comprises hundreds of features that empower training and development teams, as well as business units, to efficiently plan, create, launch, and oversee their mobile initiatives. Renowned as a trailblazer in the realm of enterprise mobile learning, OnPoint has been at the forefront of enterprise mobility since 2002, showcasing a firm commitment to innovation. The company has established a strong reputation for crafting mobile-enabled solutions that encompass various aspects such as training delivery, performance support, and business communications. Our first mobile product, The FreePad Solution, was launched well ahead of its time and received recognition with a Gold Innovation Excellence Award from Brandon Hall Group in 2003. The solutions we offer are not only advanced and intricate but also designed to be adaptable and cost-effective for organizations of all sizes, ensuring accessibility to top-tier mobile learning capabilities. As the landscape of mobile learning continues to evolve, OnPoint remains dedicated to enhancing its offerings to meet the ever-changing needs of the industry.

Description

Empower your customers to receive answers, address challenges, and take decisive steps through an engaging, conversational interface. Implement an AI assistant that is perpetually accessible, understanding, and reflective of your brand’s tone and identity. Assist customers in navigating even their most intricate problems, whether that involves processing an exchange or modifying a subscription. Adapt quickly to shifts within your business landscape, while leveraging analytics and reporting to consistently enhance the customer journey. Sierra's conversational AI platform allows your organization to create a customized AI assistant tailored to your unique business needs and clientele. Infuse your assistant with your company’s ethos, guidelines, procedures, and expertise, ensuring it embodies the finest aspects of your enterprise. Establish benchmarks to steer your assistant towards effective solutions, and implement safeguards to ensure alignment with your policies. Conversational AI extends beyond merely answering inquiries; with Sierra, your AI assistant can also take proactive measures to facilitate customer needs and improve overall satisfaction. This way, you can create a holistic customer service experience that drives loyalty and engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Operata No 
Salesforce No 
Shopify No 
SparkLearn Yes 
Zendesk No 

Integrations

Operata Yes 
Salesforce Yes 
Shopify Yes 
SparkLearn No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OnPoint Digital

Founded

2002

Country

United States

Website

www.onpointdigital.com/index.php

Vendor Details

Company Name

Sierra.ai

Founded

2023

Country

United States

Website

sierra.ai/

Product Features

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Corporate / Business Yes 
Customizable No 
Gamification Yes 
Learner Portal Yes 
Mobile Learning Yes 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning Yes 
Video Conferencing Yes 
eCommerce Yes 
eLearning Companies Yes 

Mobile Learning

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Certification Management No 
Content Management No 
Corporate / Business No 
Employee Training No 
Engagement Monitoring No 
Gamification No 
Media Management No 
Skills Tracking No 
Social Learning No 
Student Portal No 
Synchronous Learning No 
Testing / Assessments No 
Training Companies No 
Video Conferencing No 
Virtual Classroom No 
eCommerce No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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