Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OnPoint's flagship mobile platform, the CellCast® Solution, has now evolved into its seventh iteration, significantly surpassing the features offered by other enterprise mobile learning solutions. This comprehensive platform comprises hundreds of features that empower training and development teams, as well as business units, to efficiently plan, create, launch, and oversee their mobile initiatives. Renowned as a trailblazer in the realm of enterprise mobile learning, OnPoint has been at the forefront of enterprise mobility since 2002, showcasing a firm commitment to innovation. The company has established a strong reputation for crafting mobile-enabled solutions that encompass various aspects such as training delivery, performance support, and business communications. Our first mobile product, The FreePad Solution, was launched well ahead of its time and received recognition with a Gold Innovation Excellence Award from Brandon Hall Group in 2003. The solutions we offer are not only advanced and intricate but also designed to be adaptable and cost-effective for organizations of all sizes, ensuring accessibility to top-tier mobile learning capabilities. As the landscape of mobile learning continues to evolve, OnPoint remains dedicated to enhancing its offerings to meet the ever-changing needs of the industry.
Description
Empower your customers to receive answers, address challenges, and take decisive steps through an engaging, conversational interface. Implement an AI assistant that is perpetually accessible, understanding, and reflective of your brand’s tone and identity. Assist customers in navigating even their most intricate problems, whether that involves processing an exchange or modifying a subscription. Adapt quickly to shifts within your business landscape, while leveraging analytics and reporting to consistently enhance the customer journey. Sierra's conversational AI platform allows your organization to create a customized AI assistant tailored to your unique business needs and clientele. Infuse your assistant with your company’s ethos, guidelines, procedures, and expertise, ensuring it embodies the finest aspects of your enterprise. Establish benchmarks to steer your assistant towards effective solutions, and implement safeguards to ensure alignment with your policies. Conversational AI extends beyond merely answering inquiries; with Sierra, your AI assistant can also take proactive measures to facilitate customer needs and improve overall satisfaction. This way, you can create a holistic customer service experience that drives loyalty and engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Operata
No
Salesforce
No
Shopify
No
SparkLearn
Yes
Zendesk
No
Integrations
Operata
Yes
Salesforce
Yes
Shopify
Yes
SparkLearn
No
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OnPoint Digital
Founded
2002
Country
United States
Website
www.onpointdigital.com/index.php
Vendor Details
Company Name
Sierra.ai
Founded
2023
Country
United States
Website
sierra.ai/
Product Features
Learning Management Systems (LMS)
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
No
Corporate / Business
Yes
Customizable
No
Gamification
Yes
Learner Portal
Yes
Mobile Learning
Yes
Open Source
No
SCORM Compliance
Yes
Synchronous Learning
Yes
Video Conferencing
Yes
eCommerce
Yes
eLearning Companies
Yes
Mobile Learning
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Certification Management
No
Content Management
No
Corporate / Business
No
Employee Training
No
Engagement Monitoring
No
Gamification
No
Media Management
No
Skills Tracking
No
Social Learning
No
Student Portal
No
Synchronous Learning
No
Testing / Assessments
No
Training Companies
No
Video Conferencing
No
Virtual Classroom
No
eCommerce
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No