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Description
Intelligent On-Call Coordination for Service Groups. Eliminate the inefficiencies of manually creating your on-call roster, and feel assured that your team will receive automatic notifications at the beginning and end of their shifts. By implementing efficient call routing and recording, you guarantee that the initial contact a prospective customer has with your company is a favorable experience, leading to increased business opportunities. Additionally, a communal voicemail system guarantees that vital customer communications are readily available to both you and your team, enhancing your overall awareness of every interaction. This streamlined approach not only improves response times but also fosters a more cohesive team environment.
Description
Synchro is an innovative online scheduling tool designed specifically for Family Medicine Groups (GMFs) in Quebec, as well as educational GMFs and clinics with multiple physicians. This platform eliminates the need for traditional methods like Excel spreadsheets, whiteboards, and cumbersome phone calls that managers typically use to coordinate their teams.
The system operates by allowing staff to input their availability, absences, and scheduling preferences using simple language (for example, "no on-call on Tuesdays, and I prefer to keep Fridays free in March"), while the clinic can set overarching rules and fairness standards. In a matter of seconds, Synchro produces a fully optimized monthly schedule that avoids conflicts, ensuring a fair distribution of evenings, weekends, and total shifts among staff.
Uniquely, it manages three distinct scheduling aspects that other tools do not integrate: the allocation of walk-in slots, the organization of on-call rotations, and the assignment of shared office spaces (determining which physician uses which room on any given day).
Additionally, the platform features a shift-transfer board that allows staff to post shifts for others to claim, all while maintaining full traceability. It also offers a shared team calendar that updates in real-time, compatibility with Google and Apple Calendar, mobile accessibility, role-based permissions for enhanced security, encryption during data transmission and storage, detailed audit logs, daily backups, and complete support for both French and English languages. This comprehensive suite of features ensures that clinics can manage their schedules efficiently and effectively.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
10$ per month per user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OnCall IQ
Founded
2019
Country
United States
Website
oncalliq.com
Vendor Details
Company Name
Synchro
Founded
2025
Country
Canada
Website
www.synchromd.com
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Product Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Alternatives
Alternatives
No Alternatives
