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Description
Omnito is a customer engagement platform built for teams that manage a high volume of customer interactions and can't afford to lose context between them.
The platform brings five capabilities together in one connected workspace: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async customer engagement, Omni-Inbox so every conversation from every channel lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Everything is linked, so what happens in a chat informs the meeting, and what happens in the meeting drives the follow-up, without manual hand-offs or switching between tools.
It's CRM-agnostic and integrates with the tools teams already use. A Salesforce-native version is also available for revenue teams embedded in that ecosystem.
Omnito is built for small and mid-sized businesses in sales, customer success, support, and professional services — teams where the quality of every customer interaction directly affects retention and revenue.
The platform grew out of 17 years of building scheduling software under the name Sumo Scheduler. Over time, as customers asked for more continuity across their workflows, it expanded into chat, AI meeting assistance, and omni-channel engagement. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. The focus hasn't changed: fewer tools, better continuity, no lost context.
If your team spends too much time moving between apps and too little time with customers, Omnito is worth a look. You can start for free and see how it fits your workflow.
Description
More than just appointment scheduling software. Pexip Engage (formerly Skedify), helps clients-facing advisors be easily accessible and available. Enterprises that don't sell products or services online can enjoy a frictionless scheduling and video experience. Instead of guiding their customers through the most critical points in their customer journey, Pexip Engage provides a seamless scheduling and video experience. The first optichannel platform for engaging customers in conversation. Medium-sized and large businesses in Banking & Insurance and HR & Recruitment. They don't sell products online but rather provide expert advice to their customers at crucial moments in their customer journey. These industries have 90% of their customers starting their buying journey online. Pexip Engage assists organizations in making their advisors available, available and relevant by providing frictionless scheduling and video experience to their customers. This makes these conversations possible.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Google Calendar
HubSoft
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Sitecore
Tableau
Integrations
Salesforce
Google Calendar
HubSoft
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Sitecore
Tableau
Pricing Details
$13/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Omnito
Founded
2008
Country
United States
Website
www.omnito.ai/
Vendor Details
Company Name
Pexip
Founded
2012
Country
Norway
Website
www.pexip.com/products/customer-engagement
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
