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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

From contactless point-of-sale systems to Order Ahead solutions, we are assisting businesses globally—spanning theme parks, casinos, retailers, and catering services—in discovering innovative ways to connect with their customers. Our advanced technology provides a comprehensive view of the customer journey, enabling timely interventions with targeted incentives that boost spending, enhance foot traffic, and foster loyalty. By implementing personalized reward programs, reducing wait times, or accelerating service delivery, businesses can significantly improve customer engagement and meet the experience expectations of their guests. Integrating Omnico Commerce into your current IT framework is all it takes to begin this transformation. Additionally, streamline your ticketing processes with our fully Integrated Ticketing Solution for a smoother operational flow.

Description

PlayOps is an online management solution tailored for indoor play areas and soft play establishments. It provides operators with real-time floor visibility, including individual child timers, admission controls, session extensions, add-on options, membership management, prepaid passes, birthday party reservations, digital waivers, QR code check-in, and comprehensive checkout records. The software enables staff to monitor wristband distribution, communicate updates to parents via WhatsApp, showcase remaining playtime on screens, and analyze sales through various payment methods and revenue streams. Additionally, all reports can be conveniently exported in CSV format. Designed specifically for venues managed by owners, PlayOps operates seamlessly across browsers on tablets, smartphones, and computers, enhancing the overall management experience. Its user-friendly interface and robust features make it an ideal choice for those in the indoor play industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49/month
Starter costs $49 month to month or $490 per year. Growth costs $69 month to month or $690 per year. Custom plans for chains and specialized setups are quoted individually. New centers receive one month of the Growth plan free without a payment card. There is no setup fee, and subscriptions can be canceled at any time.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Omnico Group

Founded

1996

Country

United States

Website

www.omnicogroup.com

Vendor Details

Company Name

Synopse Technologies

Founded

2026

Country

India

Website

getplayops.com

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Product Features

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