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features
design
support

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Write a Review

Description

In today's digital landscape, organizations aim to enhance their competitiveness while providing employees with the option of flexible hybrid work arrangements. Effective corporate communication plays a crucial role in fostering collaboration and elevating customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) enables seamless interaction with both your teams and clients, no matter your location. With OXE Purple, each communication can transform into a valuable relationship by integrating communication capabilities directly within your business applications. To ensure uninterrupted operations, the platform features secure, high-availability technology that supports your business continuity. Utilizing a hybrid cloud infrastructure allows for a gradual modernization of your communication systems. Not only can you connect with your teams and clients from anywhere, but you can also reduce costs by incorporating communication solutions into your private cloud setup, benefiting from virtualization and extensive scalability that simplifies maintenance across all locations. Furthermore, the platform offers proficient call management options, which include features like group calls, line supervision, and advanced call filtering, enhancing overall efficiency. All these capabilities work together to create a more agile and responsive business environment.

Description

Purple's solutions serve the hospitality, retail, healthcare, tourism, attractions, airports and education verticals. They are used in 120 countries and serve over 1,000,000 end-users every day across more than 70k venues. Purple's indoor location services have helped businesses improve visitor experiences by understanding their visitors and how they behave while they are there. This insight has enabled businesses to make informed decisions that optimize operations and increase revenue streams. Purple was one of the first to enter the market. This helped create a demand in the industry for advanced WiFi solutions. Our WiFi solution is stable, secure, and scalable. We are ISO certified and a partner with more than half the largest service providers in the world. We provide support for over 140 million users, with a 99.9% uptime, and are trusted by many global brands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALE Connect Yes 
Airship No 
Alcatel-Lucent Rainbow Yes 
BriefYourMarket.com No 
Cendyn CMS No 
Insider One No 
Junos Traffic Vision No 
Konnecto No 
Mailchimp No 
Microsoft Dynamics 365 No 
OmniPCX RECORD Suite Yes 
Salesforce No 
Trustpilot No 
dotdigital Engagement Cloud No 
me&u No 

Integrations

ALE Connect No 
Airship Yes 
Alcatel-Lucent Rainbow No 
BriefYourMarket.com Yes 
Cendyn CMS Yes 
Insider One Yes 
Junos Traffic Vision Yes 
Konnecto Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
OmniPCX RECORD Suite No 
Salesforce Yes 
Trustpilot Yes 
dotdigital Engagement Cloud Yes 
me&u Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alcatel-Lucent

Founded

2014

Country

France

Website

www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server

Vendor Details

Company Name

Purple

Founded

2012

Country

United Kingdom

Website

purple.ai

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Location-Based Marketing

Audience Demographics Yes 
Beacons (BLE) Yes 
Contextual Marketing No 
Footfall Analytics Yes 
Geofencing Yes 
Location Intelligence Yes 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization Yes 
Push Notifications Yes 
QR Codes No 
Reporting / Analytics Yes 
Social Marketing No 
Wi-Fi Yes 

WiFi Marketing

Automated Emails Yes 
Branded Splash Page Yes 
Customer Analytics Yes 
Data Export Yes 
Data Privacy Compliance Yes 
Lead Capture Yes 
Location Heatmaps Yes 
Loyalty Program Yes 
Review Platform Integration Yes 
SMS Marketing Yes 
Social Media Integration Yes 
Surveys Yes 
Time Limited WiFi Yes 
Trigger Campaigns Yes 

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