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Description
Omega Order Tracking was designed to increase customer satisfaction, loyalty and retention rates. You can track your order across multiple carriers, receive notifications of shipment status and view shipping information all in one place. You can enjoy a hassle-free and smooth tracking experience with a branded tracking page and estimated delivery date/ETA. Marketing assets increase upsell and cross-sell. Reduce WISMO by using SEO-optimized, auto-translated notifications of shipment updates.
Description
Create exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shopify
Attentive
Canopy
Gorgias
Klaviyo
Postscript
Shopify Plus
Slack
Stay AI
Zapier
Integrations
Shopify
Attentive
Canopy
Gorgias
Klaviyo
Postscript
Shopify Plus
Slack
Stay AI
Zapier
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Omega Theme
Founded
2013
Country
Vietnam
Website
www.trackordernow.com
Vendor Details
Company Name
Wonderment
Founded
2020
Country
United States
Website
www.wonderment.com
Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration