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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

There’s no requirement to create your own analytics pipeline or to investigate which developer productivity metrics are essential. Our platform seamlessly integrates ingestion, modeling, and exploration into one cohesive system. Okay is equipped with ready-to-use dashboards that highlight impediments such as excessive meeting and interview schedules disrupting engineers, delayed, stagnant, or unresolved code reviews, and after-hours on-call notifications that can contribute to employee burnout. You have the ability to establish custom alerts with flexible thresholds, allowing you to proactively address these issues before they escalate. With Okay, there's no hassle of copying, pasting, or reconciling data; we connect with your existing tools while eliminating duplicate information regarding teams and projects. Analyze your calendar events to assess meeting loads and interview schedules, while also gaining insight into your team's paging demands during and after work hours. Additionally, you can extract metrics related to pull requests and other aspects of the codebase for a comprehensive overview of productivity. Ultimately, Okay empowers teams to focus on what truly matters—enhancing efficiency and well-being.

Description

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Calabrio Call Recording No 
CircleCI Yes 
EpicCare EMR No 
FIS Telephone Banking No 
Fiserv No 
GitHub Yes 
HubSpot Customer Platform No 
Oracle Cloud Infrastructure No 
Oracle Health Ambulatory EHR No 
Oracle Siebel CRM No 
PagerDuty Yes 
SAP Cloud Platform No 
Sage CRM No 
Salesforce No 
Verint Community No 
eGain Knowledge+AI No 

Integrations

Active Directory Yes 
Calabrio Call Recording Yes 
CircleCI No 
EpicCare EMR Yes 
FIS Telephone Banking Yes 
Fiserv Yes 
GitHub No 
HubSpot Customer Platform Yes 
Oracle Cloud Infrastructure Yes 
Oracle Health Ambulatory EHR Yes 
Oracle Siebel CRM Yes 
PagerDuty No 
SAP Cloud Platform Yes 
Sage CRM Yes 
Salesforce Yes 
Verint Community Yes 
eGain Knowledge+AI Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Okay

Founded

2019

Country

United States

Website

www.okayhq.com

Vendor Details

Company Name

NovelVox

Founded

2008

Country

United States

Website

www.novelvox.com

Product Features

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations No 
Interactive No 
KPIs No 
OLAP No 
Private Dashboards No 
Public Dashboards No 
Scorecards No 
Themes No 
Visual Analytics No 
Widgets No 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

Product Features

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards No 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets Yes 

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support No 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor No 

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