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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Instant OfficeView is a dynamic staff attendance board that refreshes in real-time without the need for server polling. It showcases the names and statuses of users actively using the application. With an optional presence detection feature, you can monitor who is engaging with their mouse or keyboard. Communication and messaging occur instantaneously. You can host virtual meetings where everyone can join from their desks. Instant OfficeView enhances your organization's customer service and client satisfaction levels. In numerous companies, the receptionist plays a vital role in making a positive first impression on clients. By providing real-time employee status updates, Instant OfficeView enables receptionists to manage phone calls more efficiently. Upon starting your computer, the application automatically sets your status to "In," and when you shut it down, it switches your status to "Out," indicating you are offline. A simple click allows you to adjust your status to "In," "Out," or "Busy," making it convenient to reflect your availability. Moreover, this seamless integration of status updates ensures that all team members are on the same page regarding their colleagues' availability.

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppFolio Investment Management
BigCommerce
Clio
DaySmart Appointments
Etsy
HubSpot CRM
HubSpot Customer Platform
Insightly
Podio
Salesforce
Schedulicity
Setmore
Shopify
Squarespace
TenantCloud
Volusion
Wix
WooCommerce
X-Cart
Zoho CRM

Integrations

AppFolio Investment Management
BigCommerce
Clio
DaySmart Appointments
Etsy
HubSpot CRM
HubSpot Customer Platform
Insightly
Podio
Salesforce
Schedulicity
Setmore
Shopify
Squarespace
TenantCloud
Volusion
Wix
WooCommerce
X-Cart
Zoho CRM

Pricing Details

$20.00
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OfficeView Software

Website

www.officeview.com

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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