Average Ratings 2 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Each customer is significant, and every transaction is crucial. Focus on maximizing your efforts in sales, marketing, and customer support to ensure customer satisfaction. Happy customers lead to satisfied teams. Effective communication facilitates consistent messaging across all platforms. Utilizing the right tools enhances communication through advanced technology and improved problem-solving capabilities. Show appreciation to your customers and enhance their perception of your products and services. Automation not only simplifies tasks for you but also personalizes interactions with your customers. Say farewell to cumbersome manual tracking and engagement processes. Your sales team will always operate with the same understanding. Strive to create better deals and foster stronger customer relationships. Discuss the importance of delighting customers! Exceptional support is essential to a thriving business. Aim not just to cultivate loyal customers but to turn them into enthusiastic brand advocates. By prioritizing customer experience, you establish a foundation for sustained success.

Description

We offer innovative customer communication solutions that transform traditional print and static methods into dynamic digital formats. Embrace a digital-first mindset for every aspect of your customer interactions. Utilize email marketing as a powerful tool to connect with and captivate your audience. Transition all sensitive customer communications to a secure digital environment. Convert your digital transformation initiatives into quantifiable objectives. Improve the overall customer experience through various digital communication platforms. Discover the effectiveness of our tailored solutions designed for specific industries. Reach your digital transformation objectives by tapping into the expertise of our strategists, who are dedicated to supporting your journey. With our comprehensive approach, you can ensure that your communication strategies are both effective and future-ready.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Office24by7

Founded

2011

Country

India

Website

office24by7.com

Vendor Details

Company Name

Striata

Founded

1999

Country

United States

Website

www.striata.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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