Average Ratings 0 Ratings
Average Ratings 45 Ratings
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Description
One platform for IT service management, HAM asset management, and all ESM requests. Octopus ITSM software provides a single platform for request and asset management at any scale. Octopus ITSM software will ensure that your internal services, ITSM, and CMMS strategies are centered on user satisfaction. Octopus ITSM software's Cloud architecture and numerous integration features ensure a quick, positive return on your investment. Octopus ITSM software allows you to quickly identify the right gains and make them happen to improve your IT team's work practices.
Description
OctopusPro is an all-in-one field service management solution that empowers mobile and home service businesses with seamless scheduling, booking, invoicing, and workforce management. Designed for industries like cleaning, landscaping, pest control, healthcare, and automotive services, OctopusPro enhances efficiency by automating operations and improving customer interactions.
With features like real-time tracking, automated notifications, secure payment processing, and online booking, OctopusPro minimizes admin tasks while maximizing productivity and revenue. Its customizable interface adapts to businesses of all sizes, making service management effortless.
Join thousands of professionals who rely on OctopusPro to streamline their workflows, boost customer satisfaction, and scale their businesses effortlessly.
API Access
Has API
API Access
Has API
Integrations
2Checkout
Apple Pay
Checkout.com
Eway
Google Calendar
Google Maps
Google Wallet
Mailchimp
PayPal
QuickBooks Online
Integrations
2Checkout
Apple Pay
Checkout.com
Eway
Google Calendar
Google Maps
Google Wallet
Mailchimp
PayPal
QuickBooks Online
Pricing Details
$60.00/month/user
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Octopus-ITSM.com
Founded
2005
Country
Canada
Website
www.octopus-itsm.com
Vendor Details
Company Name
OctopusPro
Founded
2011
Country
Australia
Website
www.octopuspro.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Carpet Cleaning
Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Limo
Accounting / Payroll
Customer Management
Dispatching / Navigation
Driver Management
Job Dashboard
Pricing Management
Reservation Management
Locksmith
Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
