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ease
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Average Ratings 0 Ratings

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ease
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Description

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Description

SusTern AI-Commerce is a revolutionary AI-driven commerce platform designed specifically for independent retailers and small enterprises throughout Canada. Unlike traditional solutions that can exceed $700 monthly for various individual tools, SusTern offers 16 integrated AI-powered dashboards encompassing inventory management, marketing, SEO, shipping, fraud detection, customer relationship management, and more, all consolidated within a single, cost-effective platform. Tailored for merchants who prefer to leverage AI for efficiency, SusTern automates critical tasks such as product listings, storefront SEO, demand forecasting, customer engagement, and enhancing search visibility via its Agentic Commerce and Universal Commerce Protocol (UCP) layer, ensuring that your store is easily discoverable by search engines like Google and Bing, as well as voice assistants. Merchants utilizing Clover POS can easily synchronize their products, inventory, and orders, benefiting from plans that feature zero transaction fees coupled with comprehensive AI-driven commerce solutions, free from unexpected charges or the confusion of app marketplaces. Moreover, SusTern's foundation is strengthened by its association with Google for Startups, and it proudly operates out of Kitchener, Ontario, aiming to transform the retail landscape for small businesses across the nation. The platform epitomizes the future of commerce, making advanced technology accessible and affordable for all retailers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

BigCommerce
HubSpot CRM
HubSpot Customer Platform
LiveChat
Magento
Shopify
WooCommerce
Zapier
Zendesk
Zoho CRM

Integrations

BigCommerce
HubSpot CRM
HubSpot Customer Platform
LiveChat
Magento
Shopify
WooCommerce
Zapier
Zendesk
Zoho CRM

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$0/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ometrics

Founded

2002

Country

United States

Website

ochatbot.com

Vendor Details

Company Name

SusTern Inc.

Founded

2023

Country

Canada

Website

www.sustern.ca

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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