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Description
An all-encompassing platform for managing building consents ensures consistency, quality, transparency, and efficiency for all participants in the building application journey. By uniting councils, architects, designers, builders, and property owners on one platform, Objective Build facilitates a seamless experience throughout the consent process. Applicants receive support during lodgement through the use of templates, reusable data, and AI-enhanced assistance. This approach allows councils to receive complete, high-quality submissions, significantly reducing the time spent on revisions and resubmissions. Users benefit from dashboards that provide a comprehensive view of their application's status at each phase, leading to fewer inquiries via calls, emails, or in-person visits to the council. Additionally, a shared workspace allows for centralized management of applications, consents, contacts, and templates, fostering collaboration and information sharing. The platform streamlines the management of applications from initial acceptance through to the issuance of a Certificate of Code Compliance (CCC), enhancing overall workflow efficiency while ensuring all parties stay informed and engaged. Ultimately, this innovative solution transforms the traditional building consent process into a more organized and effective system for all stakeholders involved.
Description
The OneVu solution from IEG4 offers a comprehensive digital interface for council services, enhancing customer interactions by addressing their queries rather than merely displaying data. This innovative platform has led to a remarkable reduction in phone inquiries by as much as 50% in various councils. OneVu empowers users to find personalized solutions to frequently asked questions while also allowing them to submit and monitor the status of over 300 different services across the council. With a significant portion of calls, over 30%, stemming from customers checking on progress or following up on issues, OneVu effectively mitigates this by providing progress tracking on every online form. From the outset, users can access a library of more than 250 forms, ensuring a swift implementation, and with the addition of eDesigner, customization options are readily available. Furthermore, OneVu features an advanced workflow engine that supports multi-stage processes, enabling citizens to track their applications and services directly through their OneVu account, thereby enhancing the overall user experience. This seamless integration of services not only streamlines processes but also fosters greater transparency and engagement between councils and their constituents.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Objective Corporation
Founded
1987
Country
Australia
Website
www.objective.com/products/objective-build
Vendor Details
Company Name
IEG4
Founded
2006
Country
United Kingdom
Website
www.ieg4.com/onevu
Product Features
Permit
Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management