Municity Description

Municity is the only Code Enforcement and ePermitting software from the International Code Council (ICC) - the leading global source of model codes, standards and building safety.

Tailored for community development needs, this cloud-based solution provides flexible tools for managing applications, permits, and inspections both online and in the field, streamlining your unique procedural requirements. With Municity, you can better track building, planning, and zoning activities, while giving citizens easy access to your processes.

This innovative solution automates tasks, eliminates paper files, and offers mobile capabilities for inspections, ensuring efficiency and adaptability in a rapidly changing technology landscape. Municity's scalable design grows with your community, offering ongoing upgrades and expert support to meet evolving demands. All the information you need is accessible from within Municity. It is always accurate and in one place. Instantly. Digitally. Conveniently.

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Integrations

No Integrations at this time

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
ICC Community Development
Headquarters:
Rochester, NY
Website:
icc-cds.com/municity/
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Media

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Product Details

Platforms
SaaS
Customer Support
Online

Municity Features and Options

Code Enforcement Software

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Municipal Software

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit Software

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Municity User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Trustee
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Terrible company

    Date: Jan 24 2023

    Summary: Terrible company. There is no support whatsoever since the company got sold last year. No phone support and e mail support takes a week to give you an answer that does not address your concerns.

    Positive: Totally agree. First they got us to depend on them then the company got sold and we cannot even get a simple question answered. Oh but their billing system works very well. They are already billing us for the renewal due 6 months from now. Do not use this company. They used to be good but now they are the worst.

    Negative: Nothing. They used to be O.K. but now they are terrible.

    Read More...
  • Name: Mark C.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zero Support

    Date: Jan 17 2023

    Summary: DON'T BUY this software if you want to have a functioning office! I've emailed I've called and nothing!!!

    Positive: Nothing, I cannot say anything good at this point! They were purchased by a larger company and I'm not sure if they have growing pains or just have no idea what they are doing!! TERRIBLE.

    Negative: Absolutely do not buy this software!!! There is no support!!!

    Read More...
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