Municity Description

Municity is the only Code Enforcement and ePermitting software from the International Code Council (ICC) - the leading global source of model codes, standards and building safety.

Tailored for community development needs, this cloud-based solution provides flexible tools for managing applications, permits, and inspections both online and in the field, streamlining your unique procedural requirements. With Municity, you can better track building, planning, and zoning activities, while giving citizens easy access to your processes.

This innovative solution automates tasks, eliminates paper files, and offers mobile capabilities for inspections, ensuring efficiency and adaptability in a rapidly changing technology landscape. Municity's scalable design grows with your community, offering ongoing upgrades and expert support to meet evolving demands. All the information you need is accessible from within Municity. It is always accurate and in one place. Instantly. Digitally. Conveniently.

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Integrations

No Integrations at this time

Reviews - 2 Verified Reviews

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 1.5 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars
See More Reviews for Municity Write a Review

Company Details

Company:
ICC Community Development
Headquarters:
Rochester, NY
Website:
icc-cds.com/municity/
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Municity Overview from Website

Municity Overview from Website

Municity Overview from Website Choose the Municity version that's right for you Municity Integrations Municity Implementation & Support
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Product Details

Platforms
Web-Based
Customer Support
Online Support

Municity Features and Options

Code Enforcement Software

Document Management
GIS

Municity User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Trustee
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features 1 out of 5 stars
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Likelihood to Recommend to Others 1 out of 10

    Terrible company

    1 out of 5 stars Date: Jan 24 2023

    Summary: Terrible company. There is no support whatsoever since the company got sold last year. No phone support and e mail support takes a week to give you an answer that does not address your concerns.

    Positive: Totally agree. First they got us to depend on them then the company got sold and we cannot even get a simple question answered. Oh but their billing system works very well. They are already billing us for the renewal due 6 months from now. Do not use this company. They used to be good but now they are the worst.

    Negative: Nothing. They used to be O.K. but now they are terrible.

    Read More...
  • Name: Mark C.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features 2 out of 5 stars
    Ease 2 out of 5 stars
    Support 1 out of 5 stars
    Likelihood to Recommend to Others 1 out of 10

    Zero Support

    1 out of 5 stars Date: Jan 17 2023

    Summary: DON'T BUY this software if you want to have a functioning office! I've emailed I've called and nothing!!!

    Positive: Nothing, I cannot say anything good at this point! They were purchased by a larger company and I'm not sure if they have growing pains or just have no idea what they are doing!! TERRIBLE.

    Negative: Absolutely do not buy this software!!! There is no support!!!

    Read More...
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