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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With OTO, call centers gain complete visibility into customer call conversations within just 20 hours, enhancing their ability to complement NPS scoring through in-call intonation analytics. By pinpointing call agent engagement, businesses can proactively develop their workforce management strategies and streamline the quality assurance process for calls. OTO's language-agnostic capabilities provide diverse output parameters, while its API enables companies to begin analyzing all in-call conversations in a matter of hours. Take advantage of our free trial to start unlocking insights from your call data! Recognizing that voice is a crucial connection point with customers, we aim to empower organizations to effectively comprehend and utilize their voice data at scale. Whether you are creating a mobile application or building data analytics dashboards, our lightweight DeepToneTM engine offers access to robust voice models across any device, enriching your audio analysis with comprehensive acoustic labels suitable for nearly all audio formats. By harnessing these advanced tools, you can unlock new opportunities for customer engagement and operational efficiency.

Description

Talkatoo is a powerful voice-enabled AI tool that integrates smoothly into your workflow, converting speech to text with specialized vocabularies. While you focus on patient care, we manage the technology. Affordable and built for clinics, Talkatoo helps you make the most of your day by reclaiming valuable time. With speeds exceeding 200 words per minute—five times faster than typing—and equipped with a comprehensive medical dictionary, Talkatoo’s key features—Auto-SOAP records, Desktop Dictation, and the AI Assistant—make task management simple and efficient. Capture entire appointments to generate formatted SOAP notes effortlessly, dictate directly into any application, from notes to email, and let the AI Assistant handle discharge instructions, translations, and more. Just download, click, and start speaking—no tech skills required.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Provet Cloud

Integrations

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Provet Cloud

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

$117 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OTO Systems

Founded

2017

Country

United States

Website

www.oto.ai/

Vendor Details

Company Name

Talkatoo

Founded

2018

Country

Canada

Website

talkatoo.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Deep Learning

Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization

NPS

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Product Features

Medical Transcription

Abbreviation Expansion
Archiving & Retention
Audio File Management
Audio Transmission
Customizable Macros
Transcription Reporting
Voice Capture
Voice Recognition

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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