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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The security officer today must manage multiple security systems from different providers, and create an accurate situational picture using disparate data sources. Security management can be time-consuming and costly. In addition, it is difficult to make well-informed and fast security decisions due to the lack of cross referencing and integration. OCTOPUS PSIM Command and Control Center eliminates the guesswork from security management by unifying disparate security devices into one converged platform. Octopus Systems uses a unique USMS (Unified Security Management System), which is the next generation PSIM system that can handle both Cyber and physical incidents. The OCTOPUS PSIM Command & Control Center, which is the only fully Cloud-based PSIM on the market, provides a complete solution for security and safety. It also offers a unified common operational view (COP) on a multiscreen layout, as well as a tablet or laptop.

Description

One platform for IT service management, HAM asset management, and all ESM requests. Octopus ITSM software provides a single platform for request and asset management at any scale. Octopus ITSM software will ensure that your internal services, ITSM, and CMMS strategies are centered on user satisfaction. Octopus ITSM software's Cloud architecture and numerous integration features ensure a quick, positive return on your investment. Octopus ITSM software allows you to quickly identify the right gains and make them happen to improve your IT team's work practices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DigitalGuest
Stackify Retrace
Viewed
viisights

Integrations

DigitalGuest
Stackify Retrace
Viewed
viisights

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$60.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Octopus Systems

Founded

2013

Country

USA/Israel

Website

octopus-app.com/services/psim/

Vendor Details

Company Name

Octopus-ITSM.com

Founded

2005

Country

Canada

Website

www.octopus-itsm.com

Product Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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