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Description
Numr CXM interprets customer emotions to provide intelligent strategies aimed at boosting sales and minimizing customer attrition. By utilizing AI-driven surveys, sophisticated dashboards, and automated action plans, we stay ahead in grasping and fulfilling customer needs. Our innovative AI-powered platform is revolutionizing the customer experience industry. By delving into the essence of customer interactions, our technology employs generative AI to foster meaningful conversations that uncover the emotions and decisions influencing customer behavior. This profound understanding allows us to deliver detailed insights that have a direct impact on ROI, empowering businesses to make decisions that genuinely connect with their customers. We excel at converting intricate data into practical strategies, assisting our clients in not just meeting but surpassing customer expectations while driving growth. Through the collection of insights from AI surveys, live chats, and sales calls, we provide a comprehensive view of customer interactions, ensuring no aspect is overlooked. Our commitment to enhancing customer experiences through data-driven insights positions us as leaders in the field.
Description
The RXA GMI Platform accelerates business expansion by merging diverse data sources into a cohesive platform, delivering insightful and actionable information that empowers analysts and decision-makers to forge significant links between efforts and results. Discover how your customers interact and behave across various touchpoints and channels, both in detail and at a broader level. Gain a deeper understanding of the market landscape while uncovering potential growth avenues. Adapt swiftly to consumer needs, shifting behaviors, and ever-changing trends. Enhance your marketing strategies to efficiently attract, convert, retain, and grow your customer base on a large scale. Seamlessly connect all your cloud and on-premises data sources with RXA’s efficient data integration system. Utilizing thousands of pre-built and tailor-made APIs, RXA can promptly extract, transform, and load (ETL) all your data into one centralized platform. Moreover, our award-winning data engineering team is equipped to address even the most intricate data challenges, ensuring you maximize the value of your information assets. With RXA, you can unlock the potential of your data and drive informed decision-making across your organization.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Amazon Redshift
Amazon Web Services (AWS)
Facebook
Freshdesk
Google
HubSpot Sales Hub
Jira
Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Amazon Redshift
Amazon Web Services (AWS)
Facebook
Freshdesk
Google
HubSpot Sales Hub
Jira
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Numr CXM
Founded
2019
Country
Canada
Website
www.numrcxm.com
Vendor Details
Company Name
RXA
Founded
2016
Country
United States
Website
rxa.io/solutions/platform/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics