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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

Description

Solvea is an innovative AI-driven receptionist solution designed to empower businesses, regardless of their size, by facilitating the implementation of intelligent virtual agents across various communication channels such as phone, email, SMS, and live chat, all without the need for any coding. What Solvea Offers Serving as your perpetual front desk, Solvea efficiently manages incoming calls, addresses customer questions, schedules appointments, qualifies potential leads, monitors orders, and resolves typical support inquiries—all automatically and in real-time. You can simply articulate your requirements in straightforward language, and your AI receptionist will be operational in just a few minutes. Notable Features Comprehensive Omnichannel Support – Manages interactions via phone, email, SMS, and live chat from one unified platform. User-Friendly Configuration – Create and tailor your AI receptionist easily, with no technical expertise required. Intelligent Appointment Management – Integrates seamlessly with Google Calendar and existing booking platforms. High Auto-Resolution Rate – Achieves a 70% success rate in resolving customer inquiries independently, minimizing the need for human assistance. This makes Solvea an incredibly efficient tool for improving customer engagement and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Numa

Founded

2019

Country

United States

Website

www.numa.com

Vendor Details

Company Name

Solvea

Founded

2025

Country

Hong Kong

Website

solvea.cx

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