Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 15 Ratings

Total
ease
features
design
support

Description

Nuclino acts as a collective brain and helps teams bring together all their knowledge, documents, and projects in one place. It's simple, modern, and fast. Over 12,000 companies and teams around the globe trust Nuclino.

Description

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Abstract Yes 
Box Yes 
Dropbox Yes 
Framer Yes 
Gliffy Yes 
Google Drive Yes 
Jira Work Management No 
Microsoft OneDrive Yes 
Olark No 
Quickwork Yes 
SeaTable Yes 
Sketch Yes 
Slack Yes 
Typeform Yes 
Whimsical Yes 
Workers by Delos Yes 
Wufoo No 

Integrations

Jira Yes 
Abstract No 
Box No 
Dropbox No 
Framer No 
Gliffy No 
Google Drive No 
Jira Work Management Yes 
Microsoft OneDrive No 
Olark Yes 
Quickwork No 
SeaTable No 
Sketch No 
Slack No 
Typeform No 
Whimsical No 
Workers by Delos No 
Wufoo Yes 

Pricing Details

$5.00/month/user
Nuclino offers a free plan for up to 50 items and 2GB total storage. Paid plans start at $5/user/month (billed annually) or $6/user/month (billed monthly) and include unlimited items, advanced features, and 10GB storage per user.
Free Trial Yes 
Free Version Yes 

Pricing Details

$6 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Nuclino

Founded

2016

Country

Germany

Website

www.nuclino.com

Vendor Details

Company Name

ProProfs

Founded

2006

Country

United States

Website

www.proprofs.com

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing No 

Content Collaboration

Client Portal No 
Cloud Storage Yes 
Digital Asset Management No 
Document Creation / Editing Yes 
Document Management Yes 
Electronic Signature No 
Feedback Management Yes 
File Sharing Yes 
Messaging / Discussion Yes 
Real-Time / Interactive Editing Yes 
Roles / Permissions Yes 
Search Yes 
Version Control Yes 
Video / Image Editing No 
Workflow / Approval Process No 

Document Collaboration

Access Control / Permissions Yes 
Autosave Yes 
Chat / Messaging No 
Cloud Storage No 
Comments / Annotations Yes 
Edit / Change Tracking Yes 
Electronic Signature No 
Multiple File Formats No 
Pre-made Templates No 
Search Yes 
User Tagging Yes 
Version Control Yes 
Workflow / Approval Process No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management No 
Self Service Portal Yes 

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools Yes 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board Yes 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation Yes 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks Yes 
reStructured Text Support No 

Product Features

Help Authoring Tools

Collaboration Tools No 
Content Library No 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor No 
Translation Tools No 
Version Control No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control Yes 
WYSIWIG Editor No 
Webhooks Yes 
reStructured Text Support No 

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