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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NicheRMS365 stands out as the premier mobile-first platform for Police RMS on a global scale. Users frequently commend NicheRMS365 for its unparalleled stability within their operations. The platform seamlessly integrates with various policing technologies, ensuring that officers and staff can maintain their focus on critical tasks without disruption. Our project teams bring together extensive project management expertise and over 400 years of collective law enforcement experience, enabling them to cater to the contemporary needs of police personnel effectively. NicheRMS365 is meticulously crafted to accommodate the requirements of large agencies, including facilitating information-sharing collaborations with neighboring departments. Furthermore, Niche Technology Inc. and its subsidiaries gather and retain personal data solely for employment-related purposes, to communicate with clients and partners, to organize Niche events, and to respond to inquiries and similar requests, ensuring compliance with privacy standards while serving our community. By prioritizing user experience and security, we aim to support law enforcement agencies in their vital roles.

Description

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS Yes 
Zinc Yes 

Integrations

Citizen RIMS No 
Zinc No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Niche Technology

Founded

1992

Country

Canada

Website

nicherms.com

Vendor Details

Company Name

RequestPro

Country

United States

Website

prarequests.com/features/

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