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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Allow our round-the-clock virtual receptionists to manage your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling. Our answering service is perpetually available to assist your customers at any hour. We offer much more than simply responding to phone calls; our bilingual and expertly trained virtual receptionists are dedicated to enhancing revenue while providing an exceptional customer experience for businesses of all sizes. Whether you are a small to medium-sized business striving to compete effectively or a large corporation in need of scalability and staffing solutions, Nexa's virtual receptionists are here to support you in both English and Spanish. Whenever one of our skilled receptionists answers a call, your customers will feel as though they are conversing with someone directly from your team. Our receptionists are well-versed in your specific industry, enabling them to handle a higher volume of calls swiftly and accurately. Furthermore, our professionals excel at qualifying incoming leads, proactively engaging with potential clients, and addressing every call with the utmost professionalism, ensuring your business is always represented in the best light possible. This seamless integration of our service can significantly elevate your customer interactions and operational efficiency.

Description

Sound Telecom offers tailored answering services delivered by friendly and knowledgeable agents based in the US, ensuring that every call is handled with professionalism and precision. For any business needing live answering solutions, we can create a custom program designed to meet your customers' expectations for prompt service and exceptional care, available around the clock. Our innovative call center solutions are crafted to achieve outstanding results. Exceptional customer support should be the outcome of every interaction and transaction. A smooth integration process is essential for effective call center outsourcing, allowing your customers to feel as though they are speaking directly to your team. By embracing your organizational culture and practices, Sound Telecom provides support that is distinctively aligned with your business identity. Additionally, you will benefit from a close and personal partnership with a company dedicated to excellence in service. With Sound Telecom, your clients will experience support that reflects the values and standards you uphold.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Act!
Calendly
Copper
Dentrix
Google Calendar
Housecall Pro
HubSpot Customer Platform
Keap
Pipedrive
QuickBooks Online
Rocket Matter
Salesforce
ServiceTitan
Shopify
SimplePractice
Skedulo
Zoho CRM
monday work management

Integrations

Act!
Calendly
Copper
Dentrix
Google Calendar
Housecall Pro
HubSpot Customer Platform
Keap
Pipedrive
QuickBooks Online
Rocket Matter
Salesforce
ServiceTitan
Shopify
SimplePractice
Skedulo
Zoho CRM
monday work management

Pricing Details

$200 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nexa

Country

United States

Website

nexa.com

Vendor Details

Company Name

Sound Telecom

Founded

1986

Country

United States

Website

www.sound-tele.com/answering-services/

Alternatives

Alternatives

Verbatim Reviews

Verbatim

Verbatim Telephone Answering Service