Verbatim Description
A team of professional, friendly, UK-based virtual receptionists can answer your calls and chat with you. You can have as few as one call per day or as many as you need. We can also answer your busy phones 24 hours a day. You can be there for your customers 24/7, with our emergency call answering service. Our telephone answering service can be tailored to fit your business with free call transfers and rollover of any unused calls. Verbatim's receptionist will leave a message for you if you are not available to answer the call. We will take the call and let it be your decision if you wish to receive it. If you are busy and don't want to be disturbed, you can flag it in our call management dashboard to nominate another person to receive the call.
Verbatim Alternatives
AnswerForce
AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.
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Reception 24/7
Quality customer service is what builds businesses. A dedicated team of virtual receptionists are available to answer questions, book appointments, and transfer calls. When you need us to professionally and politely answer your calls, our receptionists will be there. You can trust our receptionists to treat every customer with the same care as you do. We will represent your company by greeting every call with a personal greeting and guiding each interaction with a script created just for you. Customers want to speak to someone who is able to understand them and give clear answers to all their questions. All our receptionists speak English fluently. We will work with you to determine how you want your queries and calls answered. Our virtual receptionists will make your customers feel like they are in your office.
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Ruby
Ruby is available to answer your questions and connect with website visitors so that you can concentrate on your business. We never call in sick. We don't go on vacation. We are always available. From full-time to just-when-you-need-it, Ruby's virtual receptionists have got you covered--making the most out of every customer conversation. Ruby can be a full-time extension to your team. All of the above are included: call answering, routing and transfer, customer intake, messages and more. With call forwarding, you can send calls to Ruby directly to your phone or to any other number that you choose. You can have us hold your calls with one tap or set Ruby up as backup. We'll only answer if you don’t. You can update your receptionists with your preferred call answering instructions using the status function. You can also sync your day with your call handling with Ruby's calendar integration and send messages to your callers.
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AnswerFirst
Our virtual receptionists work 24 hours a day at a fraction the cost of a full time receptionist who works 40 hours per week. Statistics show that 80% of callers will not leave a message on voicemail systems and that most will hang up after five rings. Many businesses have found a way to overcome this problem by outsourcing traditional telephone reception services. Our Customer Service Representatives are highly trained and can answer your calls as you would. They can transfer calls to your office extensions or mobile phones, and take detailed messages and deliver them promptly. We are available 24/7, or whenever you need us. Missing important phone calls can lead to lost revenue or customer service calls that could cost your business. AnswerFirst's Customer Service Professionals can also handle the triaging, processing, and delivery of your emails.
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Pricing
Pricing Starts At:
$61.78 per month
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Verbatim Telephone Answering Service
Year Founded:
1997
Headquarters:
United Kingdom
Website:
verbatim-cc.co.uk
Media
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Product Details
Platforms
SaaS
Type of Training
Videos
Customer Support
Phone Support
Online
Verbatim Features and Options
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