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features
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support

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Description

Generate leads and facilitate appointment conversations via your website and SMS with the customized ChatGPT and Claude. NewOaks has been expertly refined to streamline the booking of appointments through both SMS and chat widgets on your website. This two-pronged approach guarantees that clients experience exceptional and uniform service, regardless of whether they choose to engage through web chat or SMS. Acting as an AI-driven assistant, NewOaks offers complimentary SMS chat and booking functionalities while also personalizing client engagement based on your unique data. Moreover, it incorporates proactive follow-up mechanisms after a designated time frame to ensure successful closure on each client interaction. Enhance your customer interaction and lead conversion rates with NewOaks AI's live chat capabilities. This innovative feature allows for real-time connections with potential clients, ensuring that every opportunity is seized. Whether you are on the go or your clients are busy, our around-the-clock service ensures seamless communication at any time and from any location, providing unparalleled convenience and service. By utilizing NewOaks AI, businesses can significantly strengthen their outreach and enhance their overall customer relationship management.

Description

thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Claude Yes 
ChatGPT Yes 
Facebook Yes 
GPT-3 Yes 
GPT-4 Yes 
Gemini No 
Google Cloud Platform Yes 
Groq No 
Instagram Yes 
Microsoft Word Yes 
OpenAI No 
PrestaShop No 
WhatsApp Yes 
WordPress No 

Integrations

Claude Yes 
ChatGPT No 
Facebook No 
GPT-3 No 
GPT-4 No 
Gemini Yes 
Google Cloud Platform No 
Groq Yes 
Instagram No 
Microsoft Word No 
OpenAI Yes 
PrestaShop Yes 
WhatsApp No 
WordPress Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NewOaks AI

Website

www.newoaks.ai/

Vendor Details

Company Name

La Luce

Founded

2013

Country

Czech Republic

Website

www.thatchat.ai/en/

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Product Features

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