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Description
Enhance contemporary workplaces with exceptional collaboration and unified communication solutions. At New Era, we deliver communication services designed to simplify and unify a wide range of collaboration and UC technologies, such as audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and beyond. Our comprehensive managed service covers your entire unified collaboration ecosystem. By equipping organizations to facilitate user support from any location and on any device, we foster increased productivity and better business results, ensuring that users enjoy an optimal collaboration experience that enables effective operations whether they are working on-site or remotely. Our vendor-neutral strategy enables us to seamlessly integrate and manage various vendors and collaboration technologies. Together, we can create a customized service tailored to your company's specific communication requirements, ensuring that all your collaboration needs are met efficiently.
Description
For astute IT and business professionals, modern communication methods are fundamentally cloud-based. With the emergence of fully remote teams, it's essential for virtual workers to be seamlessly connected, allowing for collaboration with all necessary tools for their tasks. Unified Communications as a Service (UCaaS) embodies this concept by providing reliable, cloud-hosted solutions that can be implemented more swiftly and at a lower cost than traditional on-premises alternatives. Offered by Windstream Enterprise, UCaaS unifies various enterprise communication methods, encompassing audio, video conferencing, messaging, and collaborative web capabilities. By merging these distinct tools, UCaaS significantly improves organizational workflows, boosts operational efficiency, and enhances overall productivity. Furthermore, when paired with Contact Center as a Service (CCaaS), it creates a robust solution for customer service, making it an invaluable asset for businesses aiming to optimize their communication strategies. This integration ultimately leads to a more agile and responsive organization, better equipped to meet the challenges of the modern marketplace.
API Access
Has API
API Access
Has API
Integrations
Avigilon
CenTrak
Cisco ACI
Cisco Meraki MV
Cisco Webex
CrowdStrike Falcon
ExtremeCloud IQ
Fortinet SD-WAN
Genesys Cloud CX
Honeywell Productivity Solutions
Integrations
Avigilon
CenTrak
Cisco ACI
Cisco Meraki MV
Cisco Webex
CrowdStrike Falcon
ExtremeCloud IQ
Fortinet SD-WAN
Genesys Cloud CX
Honeywell Productivity Solutions
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
New Era Technology
Country
United States
Website
www.neweratech.com/us/collaboration-and-unified-communications/
Vendor Details
Company Name
Windstream Enterprise
Country
United States
Website
www.windstreamenterprise.com/products/ucaas/
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail