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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Nevron Vision SharePoint provides the essential data visualization web components that can be easily integrated into any SharePoint page. The suite's web parts can be configured visually using a web-based designer interface. This allows you to easily take advantage of the flexibility, feature richness, and ease-of-use these web parts provide. This suite includes web parts that can extract data from a wide range of data sources, including multiple databases and SharePoint-specific data sources such as SP Lists, SP Site Queries or Excel Services. They also include a reliable, flexible, and fast data aggregation engine that allows for the creation of complex dashboards or reports that perform data analysis. This suite of web parts offers the best data visualization in SharePoint, from advanced charts, gauges and KPIs to sophisticated drill down reports and dashboards.

Description

SP IT Helpdesk is a versatile application designed for Microsoft Teams and SharePoint that effectively integrates helpdesk functions, change management, IT asset tracking, a calendar, discussions, and document management. Unlike conventional standalone help desk systems, SP IT Helpdesk merges business process automation with a collaborative experience for teams. Users benefit from a self-service MyIT portal accessible via MS Teams or SharePoint, simplifying the process of ticket submission and granting access to a comprehensive knowledge base, essential documents, and training links. IT personnel can utilize the secure Staff Portal within Microsoft Teams or SharePoint, which serves as a centralized hub for organizing IT tasks, communications, and documentation. Additionally, the platform features an integrated Power BI Dashboard that enhances visibility and reporting capabilities for management, ensuring informed decision-making and streamlined operations. This innovative approach fosters a more efficient and connected IT support environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft SharePoint
Microsoft 365
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams

Integrations

Microsoft SharePoint
Microsoft 365
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams

Pricing Details

$2299.00
Free Trial
Free Version

Pricing Details

$15 per user per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nevron Software

Founded

1998

Website

www.nevron.com/products-sharepoint-vision.aspx

Vendor Details

Company Name

SP Marketplace

Founded

2012

Country

United States

Website

www.spmarketplace.com/sharepoint-helpdesk.html

Product Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Alternatives

Alternatives

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