Smith.ai Reviews

Smith.ai

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 10 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Description

Neurobots is an advanced cloud-based conversational AI platform designed to enhance customer interactions across a variety of channels, including phone calls, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct, and email. The platform's AI assistants are equipped to handle a range of tasks such as responding to inquiries, conducting outbound calls, qualifying leads, gathering contact information, scheduling or modifying appointments in linked calendars, and delivering conversation summaries along with contact records to compatible CRM systems. Companies have the flexibility to tailor response knowledge, qualification criteria, appointment protocols, and human escalation processes through collaboration with an implementation partner. Various plans are available, providing AI assistants focused on lead generation, sales processes, analytical insights, and support after sales. Targeting small to mid-sized enterprises, Neurobots serves diverse sectors, including healthcare, trades, real estate, hospitality, agencies, and other service-oriented businesses. Additionally, all customer data is securely stored in Germany, ensuring compliance with local regulations. It is important to note that utilizing CRM, calendar, telephony, and messaging features may necessitate the creation of third-party accounts or could lead to additional charges.

Description

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Salesforce Yes 
8am LawPay No 
Actionstep No 
Appointy No 
Apptoto No 
Calendly No 
Filevine No 
Google Calendar Yes 
HubSpot Customer Platform No 
Instagram Yes 
Lawmatics No 
Microsoft Dynamics 365 Yes 
OnceHub No 
Pipedrive Yes 
PracticePanther Law Practice Software No 
Slack No 
WhatsApp Yes 
Zapier No 
iCloud Yes 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
8am LawPay Yes 
Actionstep Yes 
Appointy Yes 
Apptoto Yes 
Calendly Yes 
Filevine Yes 
Google Calendar No 
HubSpot Customer Platform Yes 
Instagram No 
Lawmatics Yes 
Microsoft Dynamics 365 No 
OnceHub Yes 
Pipedrive No 
PracticePanther Law Practice Software Yes 
Slack Yes 
WhatsApp No 
Zapier Yes 
iCloud No 

Pricing Details

€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.
Free Trial No 
Free Version No 

Pricing Details

$140/month
$5-7/chat. Live staffed chat plans start at $140/month. Get started risk free. 14-day money-back guarantee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Neurobots

Founded

2023

Country

Germany

Website

neurobots.tech/en

Vendor Details

Company Name

Smith.ai

Founded

2015

Country

United States

Website

www.smith.ai

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

No Alternatives

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